Nelson Camoeira Email and Phone Number
I am highly dedicated, industrious, and innovative professional with documented success across strong hotel operations management and strategic leadership.I have proven ability to improve operational turnaround.Throughout my career, I have built track record of excellence in managing hotel budgeting and forecasting, monitoring/developing staff performances, overseeing service quality/operational efficiency, and monitoring sales/marketing initiatives.I am competent and having strong commercial ability to determine potential opportunities and propose effective services through constant awareness of markets.I am a customer-focused manager; repeatedly creating competitive advantage through training and mentoring associates.I have demonstrated success in inspiring teams to achieve transformational results. Also, well versed in supporting the development and implementation of human resources strategies.I am excellent communicator, efficiently building network with all stakeholders.Please feel free to contact me at nlgcamoeira@gmail.com with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances.
Hoiana Resort & Golf
View- Website:
- hoiana.com
- Employees:
- 303
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Senior Vice President Of Resort OperationsHoiana Resort & Golf Sep 2023 - PresentVietnamHospitality / Food & Beverage / Golf
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Vice President Revenue & Resort YieldHoiana Resort & Golf Dec 2022 - Sep 2023Vietnam
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General ManagerHotel Okura Macau Jul 2019 - Aug 2022MacaoIn this job role, I am responsible for providing strategic leadership and overseeing business performance to ensure smooth execution of all operations. I leverage department merging and outsourced services for cost savings. I monitor team of 450+ associates covering sales/marketing, facilities, revenue management, human resources, finance, rooms division and food/beverage. I administer P&L and budget to track expenses and resources. I support corporate office with shift from management agreement to franchise as part of extending agreement for another 10 years.My salient contributions:• Encouraged associates and staff to attain targets and operational goals.• Accomplished yearly occupancy rate by 98% prior to Covid.• Re-organised manpower in accordance with concept of enterprise thinking.• Contributed to performance improvement by conducting regular audits and organising trainings.• Maintained hotel appearance by executing refurbishment and renovations. -
Vice President - Hotel OperationsGalaxy Entertainment Group Sep 2014 - Jul 2019MacauDuring this position, I executed activities associated with relocation of reception counter and lobby enhancements. I renovated arrival Porte Cochere areas and ensured shuttle bus customer deployment for guests. I led team of 350+ associates in order to achieve set goals effectively and efficiently.My salient contributions:• Achieved Forbes four-star rating during 2nd year.• Attained occupancy of 98% YoY.• Improved TripAdvisor ranking to 8th position out of 122 properties in Macau in 2017/18.• Inaugurated of pre-opening of Broadway (new addition to the GEG) with 316 rooms.• Restructured the manpower and synergies to manage two properties simultaneously. -
Hotel ManagerHotel Okura Macau May 2012 - Sep 2014Macao SarAt this time, I supervised team performance of 250+ associates covering revenue management/reservations, front office, housekeeping, health club, and club lounge to help improve customer service. I managed budgets/expenses, examined sales/profits, and dealt with maintenance issues.My salient contributions:• Obtained Forbes 4-star recognition after 2nd year of opening.• Led pre-opening of hotel - successfully opened in May 2011.• Reached yearly occupancy of 93-95% by promoting hotel services and amenities.
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Executive Manager RoomsHotel Okura Macau Oct 2010 - May 2012
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Front Office ManagerHotel Okura Amsterdam May 2005 - Sep 2010Amsterdam Area -
Director Of RoomsSheraton Porto Hotel & Spa Jun 2003 - Nov 2004Porto, Portugal -
Front Office ManagerSheraton Grand London Park Lane Jun 2001 - Jun 2003London, England, United Kingdom -
Assistant Front Office Manager / Front Office OperationsThe Park Tower Knightsbridge, A Luxury Collection Hotel Sep 1994 - Jun 2001London, England, United Kingdom
Nelson Camoeira Education Details
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Him - Hotel Institute Of Montreux -
Hosta - Hotel Management (Now Glion)
Frequently Asked Questions about Nelson Camoeira
What company does Nelson Camoeira work for?
Nelson Camoeira works for Hoiana Resort & Golf
What is Nelson Camoeira's role at the current company?
Nelson Camoeira's current role is Accomplished & Award-winning General Manager.
What schools did Nelson Camoeira attend?
Nelson Camoeira attended Him - Hotel Institute Of Montreux, Hosta - Hotel Management (Now Glion).
Who are Nelson Camoeira's colleagues?
Nelson Camoeira's colleagues are Khoi Nguyen, Thang Vo Ngoc Cao, Nha Uyen Nguyen, Cam Tran, Mong Binh Su, Jeffrey Bui, Tram Tran.
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