Nelson Cao Email & Phone Number

• Work as technical lead for System Customer Solution Test team. Review customer test requirements and design large system testbed for end to end testing. Build many system testbeds from scratch for each system test members. Provide technical guidance for other system test engineers when they encounter difficult bugs. Re-create and root cause customer most difficult bugs such as memory leak, router crashes, etc. Write system testplan based on customer requirements.• Work at technical… Show more • Work as technical lead for System Customer Solution Test team. Review customer test requirements and design large system testbed for end to end testing. Build many system testbeds from scratch for each system test members. Provide technical guidance for other system test engineers when they encounter difficult bugs. Re-create and root cause customer most difficult bugs such as memory leak, router crashes, etc. Write system testplan based on customer requirements.• Work at technical lead and acting manager for the US QA team and India QA team to drive projects deliverable for BETA and GA software releases.• Provide technical support for QA team members, documentation team, and development team when they encounter difficult issues with Vyatta software.• Install, setup, and configure network topology using VM’s on VMWare ESXi server.• Perform Conformance testing on various routing protocols such as RIP, RIPng, OSPFv2, OSPFv3, BGP4, IPv6, MLD, MLDv2, PIM, MSDP, DHCPv6, IGMPv2, IGMPv3, etc. using Spirent Conformance Test Suites on Vyatta virtual routers.• Analyze failures, perform root cause analysis, and file bug reports.• Responsible and maintain lab network and provide lab network support to both development and QA teams.• Mentor junior QA engineers on how to test, debug, and provide feedbacks to their testplans.• Work closely with documentation team making sure the documents and release notes are accurate.• Work as an escalation engineer to support customer support team with customer bugs. • Work closely with development team and provide feedbacks on the architecture of virtual routers software routing functions.• Write automated network deployment script using powershell/powercli language to automatically setup Vyatta network in VMWare ESXi server.• Work as system test lead to set up the system networks simulating customer’s network. Show less

• Develop test plan to test IPv6 features of home networking router. The IPv6 functional features consist of stateful DHCPv6, stateless DHCPv6, autoconfiguration, 6rd, IPv6 headers, IPv6 neighbor discovery protocol (router discovery, MLD, DAD, neighbor solicitation, neighbor advertisement, router solication, and router advertisement), IPv6 prefix and prefix length. • Designed test strategy to test Linksys next generation software. The test strategy defined test engineering resources… Show more • Develop test plan to test IPv6 features of home networking router. The IPv6 functional features consist of stateful DHCPv6, stateless DHCPv6, autoconfiguration, 6rd, IPv6 headers, IPv6 neighbor discovery protocol (router discovery, MLD, DAD, neighbor solicitation, neighbor advertisement, router solication, and router advertisement), IPv6 prefix and prefix length. • Designed test strategy to test Linksys next generation software. The test strategy defined test engineering resources, equipment resources plus plus test completion schedule.• Develop test plan to test all functionalities of Linksys router using in house next generation software. Some of the functional features consist of PPPoE, L2TP, PPTP WAN protocols, DHCP, security, wireless, etc. Show less

• Designed and implement QoS end-to-end network for telemedicine solution with Cisco Mid-range Routers, Telepresences, IP-enabled medical devices, and Unified Communication technology (Call Manager, CRS server, IP Communicator, VT Advantage, IP phones).• Designed and built a demonstration lab to simulate the IPTV deployment for the service provider. The demonstration lab integrated multiple partners’ headend equipments along with Cisco gears such as 7600 routers, CAT6k, Catalyst 3750… Show more • Designed and implement QoS end-to-end network for telemedicine solution with Cisco Mid-range Routers, Telepresences, IP-enabled medical devices, and Unified Communication technology (Call Manager, CRS server, IP Communicator, VT Advantage, IP phones).• Designed and built a demonstration lab to simulate the IPTV deployment for the service provider. The demonstration lab integrated multiple partners’ headend equipments along with Cisco gears such as 7600 routers, CAT6k, Catalyst 3750 switches. Also, the design involved routing, QoS, and multicast technologies. The IPTV lab had been used as an EBC for many key service provider customers. Show less

M.S, Electronics Engineering

B.S, Electronics Engineering