Nelson Chew Email & Phone Number

Fremont, Ca, Us

Morgan Hill, California, Us

New York, Ny, Us

Support, Training, Administration, Report Creation, Project Management and Business Analysis of Microsoft Dynamics AX 2012 RTM and AX 2012 R3 and related systems including Microsoft Dynamics CRM in a distribution environment working with all aspects of Sales, Finance and Operations.Custom ad-hoc SQL report development in Dynamics AX as well as other SQL Databases including custom SQL Server Management reporting, SSRS Reporting and SQL queries embedded in MS Excel for all aspects of Finance and Operations.SQL Server using SQL Server Management Studio 2014 and AX AOS Server management and administration.Basic VMware administration utilizing VMware vSphere Client and Hypervisor.Active Directory administration.Microsoft Server management and administration.Office 365 Administration.Office and facilities management

Oakland, California, Us

Support, Training, Administration, Report Creation, Project Management and Business Analysis of Microsoft Dynamics AX (Axapta) 2009 and related systems in a distribution environment working with all aspects of Finance and Operations. Custom ad-hoc SQL report development in Dynamics AX as well as other SQL Databases including custom SQL Server Management reporting, SSRS Reporting and SQL queries embedded in MS Excel for all aspects of Finance and Operations. Participated in the successful setup, testing and training for upgrade of DDMS system to Microsoft Dynamics AX 2009 and subsequent build upgrades. Currently starting upgrade to AX 2012. SQL Server and AOS Server management and administration.Implementation, administration, training and support of Sales-I Cloud CRM. Basic VMware administration utilizing VMware vSphere Client Windows Server 2008 and 2003 administrationNetwork administration Microsoft Exchange 2010 administration Full Helpdesk support and training for internal and external customers. Mobile systems procurement, administration and support…Laptops, phone, pads. Web administration and trouble shooting

Microsoft Dynamics AX CRM Support at Wells Fargo Bank-Relationship View

San Francisco, Ca, Us

 Support, Training, Report Creation, Project Management and Business Analysis of Microsoft Dynamics AX (Axapta) and related systems in an international manufacturing and distribution environment. Custom adhoc SQL report development in Dynamics AX as well as other SQL DBs. Most useful are SQL queries embedded in MS Excel. Barcode labeling Engineer. Label development/hardware/software support and training for internal domestic. international use, retail use and vendor use.

Sunnyvale, California, Us

 Support, Training and Business Analysis of Oracle 11i and Softway/ARCO Motorcycle Retail/Warranty system Developed training materials for internal as well as customer facing users in PDF, Word and Powerpoint for order management, purchasing, inventory, installed base, AP and AR modules and provided on-line remote training using Web-ex and Ultra VNC for individuals and groups up to 20 users throughout North America. Provided superior business analysis and follow-up training support. Worked with developers and consultants in North America and Italy to initiate and implement process and functional improvements as well as to troubleshoot issues. Systems Administration and General IT Support  Meridian Phone system administrator and support General facilities support Developed multimedia Powerpoint presentations for North American Sales Meetings.

San Jose, California, Us

 Senior Global IT Instructor for Oracle 11i implementations and conversions. Developed detailed training materials in Word; Powerpoint and Centra Knowledge Center for full end to end manufacturing processes including but not limited to the following modules: Forecast, Planning, Order Administration, Costs, Purchasing, Inventory, WIP, Shipping, AP, AR. Work with an implementation team to review business processes and setup environments during pre-training. Working with a team as well as an individual, delivered on-site full end to end process training internationally. Locales include France (Paris), Hungary (Tatabanya), Malaysia, Singapore, Canada (Calgary, Toronto, Montreal), Mexico (Guadalajara) as well as the US (Worchester MA, Salem NH, Huntsville AL, Turtle lake WI, Allen TX, Colorado Springs CO, SF Bay Area). Group size ranges from 1 up to 30 users. Provided manufacturing business analyst support well as follow-up training support for process improvement. Instrumental in the communications process between the user community and the Developer and DBA community to foster efficient, effective solutions to process and systems needs. Online education system - Centra Knowledge Center – Super User Develop blended learning tracks including Adobe and MS documents (Word, Excel, PPT), recorded sessions using Centra proprietary software, Macromedia Flash etc for self paced on-line Oracle learning as well as incorporate other corporate systems into the training system. Develop certification system and results reporting through Centra. System Administration for this tool. Work with Centra developers to address issues and forge system improvements

 NT Network/Server Administrator Microsoft Exchange Administrator (Exchange Implementation)/ User Training Oracle / BOL Administration/ Support/ Training• Develop detailed training guides for Purchasing, Planning and Inventory modules. Provide ad-hoc individual training and support for small Oracle user environment. Nortel/Meridian Phone System Administration •  Call Pilot Voicemail System Administration•  Phone Installs and Deployment/ Training•  PC/Laptop Configuration, Maintenance and Desktop Support•  Printer/Copier Administration, Maintenance and Support

Formerly Hadco Corporation QAD/MFG-Pro System Software support, training, and local database administration•  PC configuration (network and software) and Desktop Support•  NT Network/Server administrator/Printer Administrator and Support•  Microsoft Exchange mail administrator (Upgrade to Exchange 5.5)/ User Training•  Capital and software management•  Label Engineer / Hardware Maintenance and Support

 Oracle Trainer/Purchasing and Planning• Develop detail training documentation for Purchasing and Planning modules. Deliver classroom and ad-hoc training in multiple US locations in Purchasing and Planning for groups from 3 to 20 users. Oracle Key User support for MKE Japan Production Procurement (components), New Products Procurement, Corporate Procurement, Engineering Services, Inventory, Worldwide Production Planning (logistics site drive planning), Accounts Payable, Accounts Receivable, and Cost Accounting (Implementation Team/Purchasing), Inventory Analyst and MFG EC Analyst (Corporate Material Group-Oracle) CASPR (home grown tool) support and trainer Trained in BRIO reporting tool•  Buyer/Expeditor/Multiple Program Support - New Products Procurement•  EC Analyst,  Production Material Analyst and Key User (ASK Man-Man System)•  Material Handler and Production Control- Customer Service Group (ASK/Star)