Emmett Consulting Firm offers a wide range of services to help organizations improve their performance, solve problems, and achieve growth. Some common activities include:- Strategy Development: Assisting companies in defining or refining their long-term strategy, identifying growth opportunities, market positioning, and competitive advantage.- Management Consulting: Helping improve business operations, streamline processes, and enhance management structures for better efficiency and decision-making.- Marketing and Sales Optimization: Assisting with branding, marketing strategies, customer segmentation, pricing, and optimizing sales processes.- Human Resources Consulting: Offering advice on organizational structure, recruitment, training, talent management, and employee engagement strategies.- Technology and Digital Transformation: Guiding businesses through digital transformations, implementing new technologies, optimizing IT infrastructure, or adopting digital strategies.- Risk Management and Compliance: Helping businesses identify, assess, and manage risks, as well as ensuring they comply with industry regulations and legal requirements.- Operational Improvement: Streamlining processes, reducing costs, and improving efficiency in areas such as supply chain management, manufacturing, or logistics.- Change Management: Assisting with large-scale organizational changes such as restructuring, culture change, or transitioning to new business models.- Sustainability Consulting: Advising on environmental and social responsibility strategies, helping businesses become more sustainable,

- Developing strategies to identify new businesses opportunities and projects acquisition - Creating a team that will perform and bring positive impact to the organization by training them well, understand the products, market and competition as well - Developing SME (Small and Medium Enterprises) businesses by training and giving them access to our systems and get more income through M-Gas products - Monitoring and evaluation the performance of field team - Conducting market research and analysis to understand the industry trends - Collaborating with internal teams to align business objectives - Arranging business meetings with prospective agents, corporate companies and institutions to discuss business agreements and benefits

- Developing a growth strategy focused both on financial gain and business growth in term of customer acquisition, customer retention and customer satisfaction that help to acquire trust from individual clients and distributors all over the country- Arranging business meetings with prospective clients like Distributors(wholesalers and retail sellers), Engineers, Government agencies to discuss business and closing deals with them,- Conducting recruitment and trainings to new staff/team and be in front line showing them how to pitch, get customer’s attention and interest as well as winning competition to the targeted market-Promoting FMCG and Building materials products to new and old areas and sell our products more than we expected because of marketing awareness- Providing trustworthy feedback and after-sales support that most of our clients have sent back compliments on how we create relationships and making them satisfied with our services

- Developed Sales plans, strategies and programs for the field sales team which resulted to meet target set and covering all areas we planned to sell - Visited different Institutions, Hotels, Non-government offices as well as regional and local government offices to find new projects and sites to sell our products- I conducted regular product knowledge trainings and development activities to the field team to make sure they are updated to everything we are selling - Attended key meetings with contractors, engineers and Craftsmen to have best ways on how to attack new projects over the country and getting their clients to visit our showrooms and get our services- Conducted monthly meetings with senior staff to provide feedback and suggestions for what was the best way to win competitions in the market,- Conducting promotional activities so that we can be seen and recognized by non customers and create awareness to the community that we target to sell our products

- Developed and implemented strategic sales and marketing plans to achieve corporate objectives for products and services we had, and we sold over 300 solar kits in a month- Leading collection and Recovery team to make sure all customers on loan are paying ontime- Managed sales/marketing operational budget that was helping the team to go and reach areas we wanted to go, and it brought big results as they had access to see - Planned and oversees advertising and promotion activities including print, online, electronic media, and direct mail, these brought sales numbers to the peak as most of clients knew us and came to buy from our showrooms - Developed and recommended product positioning, packaging, and pricing strategy to produce the highest possible long-term market share as most of our local clients wanted to have cheap products with quality and the quantity bought was high - Oversees and evaluated marketing strategy to meet changing market and competitive conditions and monitored competitors ‘products, sales and marketing activities they do and we identified their weakness then we use the gap to sell ours

- Support Branch Managers/Team Leaders and creation of new strategies to maximize overall sales and performance- Managed Recovery/Collections teams to increase the effectiveness and efficiency of support services to, through improvements to each function as well as coordination and communication between customer and business functions (representatives)- Managed a customer service and call center team, i made sure all branches understand the value of our customers by providing best customer service- Managed recruitment, selection and pre and post training for the new staff and volunteers so they have an equitable contribution and outcomes to the organization- Ensured communication between departments is ongoing and utilized to maintain an environment of continuous improvement.

- Investigated and solved customers' problems, which may be complex or long-standing problems that have been passed on by customer service/sales area managers- Played a role of being customer's advocate to ensure they are receiving appropriate support from all areas of the business- Created and lead the collection/ Recovery team to make sure all customers on loan are paying ontimeFollow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers.- Oversee direct communications between our customers, sales team and customer services team as well- Worked closely with all departments to ensure customer relation works effectively in reducing churning of customer from our products/services

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