As Project Managers I excel by leading and coordinating a project team's overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, I drive the charge with project direction, metric definition, and performance management.

- Sales Execution and Management activities supporting Sales Executive leaders. - Support the execution of the sales cadence management system including weekly reporting and analysis identifying and addressing challenges to make improvements in sales performance.-Maintaining a close working relationship with sales executives leaders and acting as Trusted Advisor. - Leveraging standard reports to perform ranalysis and issue identification, - Provide advices based on deep business knowledge (e.g., brand, channel, industry), and recommended specific actions to close gap to target. - Analysis on win/loss trends integrated with other metrics to identify actions to improve sales QoQ, and YtY.- Enable sales team to increase odds to win by leveraging recommendations, insights and analytics by using internal tool such as Watson Analytics.- Develop standard or ad hoc reports, providing reporting of pipeline, performance view, roadmaps, deal lists, and/or sales compliance. - Process improvement and automation of market insights and analysis.

- Sales Execution and Management activities supporting Sales Executive leaders. - Support the execution of the sales cadence management system including weekly reporting and analysis identifying and addressing challenges to make improvements in sales performance.-Maintaining a close working relationship with sales executives leaders and acting as Trusted Advisor. - Leveraging standard reports to perform ranalysis and issue identification, - Provide advices based on deep business knowledge (e.g., brand, channel, industry), and recommended specific actions to close gap to target. - Analysis on win/loss trends integrated with other metrics to identify actions to improve sales QoQ, and YtY.- Enable sales team to increase odds to win by leveraging recommendations, insights and analytics by using internal tool such as Watson Analytics.- Develop standard or ad hoc reports, providing reporting of pipeline, performance view, roadmaps, deal lists, and/or sales compliance. - Process improvement and automation of market insights and analysis.

leaders. - Support the execution of the sales cadence management system including weekly reporting and analysis identifying and addressing challenges to make improvements in sales performance.-Maintaining a close working relationship with sales executives leaders and acting as Trusted Advisor. - Leveraging standard reports to perform ranalysis and issue identification, - Provide advices based on deep business knowledge (e.g., brand, channel, industry), and recommended specific actions to close gap to target. - Analysis on win/loss trends integrated with other metrics to identify actions to improve sales QoQ, and YtY.- Enable sales team to increase odds to win by leveraging recommendations, insights and analytics by using internal tool such as Watson Analytics.- Develop standard or ad hoc reports, providing reporting of pipeline, performance view, roadmaps, deal lists, and/or sales compliance. - Process improvement and automation of market insights and analysis.

- Sales Execution and Management activities supporting Sales Executive leaders. - Support the execution of the sales cadence management system including weekly reporting and analysis identifying and addressing challenges to make improvements in sales performance.-Maintaining a close working relationship with sales executives leaders and acting as Trusted Advisor. - Leveraging standard reports to perform ranalysis and issue identification, - Provide advices based on deep business knowledge (e.g., brand, channel, industry), and recommended specific actions to close gap to target. - Analysis on win/loss trends integrated with other metrics to identify actions to improve sales QoQ, and YtY.- Enable sales team to increase odds to win by leveraging recommendations, insights and analytics by using internal tool such as Watson Analytics.- Develop standard or ad hoc reports, providing reporting of pipeline, performance view, roadmaps, deal lists, and/or sales compliance. - Process improvement and automation of market insights and analysis.

- Sales Execution and Management activities supporting Sales Executive leaders. - Support the execution of the sales cadence management system including weekly reporting and analysis identifying and addressing challenges to make improvements in sales performance.-Maintaining a close working relationship with sales executives leaders and acting as Trusted Advisor. - Leveraging standard reports to perform ranalysis and issue identification, - Provide advices based on deep business knowledge (e.g., brand, channel, industry), and recommended specific actions to close gap to target. - Analysis on win/loss trends integrated with other metrics to identify actions to improve sales QoQ, and YtY.- Enable sales team to increase odds to win by leveraging recommendations, insights and analytics by using internal tool such as Watson Analytics.- Develop standard or ad hoc reports, providing reporting of pipeline, performance view, roadmaps, deal lists, and/or sales compliance. - Process improvement and automation of market insights and analysis.

Customer Sales Support Manager Hewlett Packard Special Pricing Maintenance• Creates & Maintains Eclipse Big Deals• Anticipates and communicates product & pricing updatesBundle / Configuration Support• First point of contact & oversees offering and catalogreadiness of PCCS requests• Utilizes configuration tools to develop valid configurationsmeeting sales / customer request• Create, submit, manage Standards / BundlesLifecycle Maintenance• Proactively manages EOL & NPI in offering and catalog• Propose alternatives for EOL products• Manage Demo/Certification unit requestsGlobal Offering / Facilitation• Manages offering and pricing update across BUs and coordination across regions (for outbound globals)• Coordinates scheduled global catalog updatesOffering Issue Ownership•Acts as single point of contact on issues regarding offering,catalog, B2B portal access and capabilities•Performs triage on issues and redirects to appropriate teams•Proactively informs sales on any change in offering or pricingeBusiness / Catalog Management•Drive catalog set-up & maintenance in line with Sales andcustomer requirements•Accountable for quality and availability of customer catalog and pricing•Ensure customer catalogue is published within deadlines agreed

* I attended issues with orders after they’ve been shipped. * I attended Escalations * I handled difficult situations * I handled angry and mad people * I sent order confirmation & invoices or order details. * I support agents in general* I prepare metrics.* I provided good and new ideas to improve the process in my department and they’ve been applied.

- Responsible for offering and selling our products to end users and some commercial users.- Exceded goals (Connect Rate)- Provided an excellent customer service by proactively interacting with customers by phone- Supported other sales associates as needed and train them as needed - Made double sure that customers were receiving their correct items- Effectively handled several situations at the same time. - Constantly provided good and new ideas to improve the process in my department and many of them were applied.- Attended Escalations- Handled difficult situations - Sent quotes - Sent order confirmation- Supported agents in general- Prepared metrics. - Acted as Team Lead back up Agent when needed. - Attended Escalations of 2nd level- Handled difficult situations - Helped with daily operations - Monitored agents- Supported agents in general

As a Financial Associate IV or HPPS Agent I was responsible for offering and selling our products to end users and some commercial users.I exceded goals (Connect Rate)I provided an excellent customer service by proactively interacting with customers by phoneI supported other sales associates as needed and train them as needed I made double sure that customers were receiving their correct itemsI effectively handled several situations at the same time. I constantly provided good and new ideas to improve the process in my department and many of them were applied.

As a Personal Bankers (PB) I was responsible for offering and selling financial products and services (i.e. Credit Cards, CD's IRA's, Loans) to both consumer and small business customers.I established, developed, retained, and deepened long-term relationships with current and potential customers in the community. I met sales and customer delight goals by proactively meeting and greeting customersI quickly identify needs as customer entered the bank. I Performed tasks such as opening deposit accounts.I took loan applications. I handled customer service requests. I supported other sales associates as needed.I was also responsible for ensuring the banking center meets its small business goals.I had the responsibility to lead the banking center from time to time when my manager was not in the banking center.