Nelson Mandela Email & Phone Number

Nairobi County, Kenya

Nairobi, Kenya

-Optimize SalesForce (SFDC) increasing sales rate by 10% through cross-selling and upselling.-Provided a superior level training, caching to the team which resulted to a 20% lift in sales and service excellence culture and 25% increase in customer satisfaction.-Strengthened product purchases sales by 12% which led to a 20% increase in annual revenue.Hit and exceeded sales KPIs by 11% every month.- Spearheaded retention calls with unsatisfied customers, convincing 20% of them to… Show more -Optimize SalesForce (SFDC) increasing sales rate by 10% through cross-selling and upselling.-Provided a superior level training, caching to the team which resulted to a 20% lift in sales and service excellence culture and 25% increase in customer satisfaction.-Strengthened product purchases sales by 12% which led to a 20% increase in annual revenue.Hit and exceeded sales KPIs by 11% every month.- Spearheaded retention calls with unsatisfied customers, convincing 20% of them to purchase rather than lease products and software.-Drove Google Analytics and Google Tag Manager that increased sales performance by 25%.-Revitalized data into actionable insights by predicting and modelling future sales outcomes that increased revenue by 10%. Show less

Nairobi, Kenya

-Met and exceed yearly sales targets by 80%, enhance customer satisfaction and grew sales portfolio within targeted customers. -Equip to engage with the EXCO teams, understand their overall strategy and key business; drove sales revenues of $500,000; strive to develop a roadmap with the customer that facilitates progression towards the expansion of Orange services.-Develop multi-level and multi-functional relationships Business Unit to drive solutions that are innovative and provide… Show more -Met and exceed yearly sales targets by 80%, enhance customer satisfaction and grew sales portfolio within targeted customers. -Equip to engage with the EXCO teams, understand their overall strategy and key business; drove sales revenues of $500,000; strive to develop a roadmap with the customer that facilitates progression towards the expansion of Orange services.-Develop multi-level and multi-functional relationships Business Unit to drive solutions that are innovative and provide value / benefit relative to the customer’s respective business needs; deepen and widen relationships with a longer term focus.-Understanding customer’s deployment plans and identifying strategic plans for success of the customer and profitability of Telkom Kenya. Understand the customer's business and IT strategy; map these requirements to industry trends, as well as with existing customer requirements where Orange solutions provide value.-Responsible for overall account management, account development, relationship and sales development. -Managed a team of 15 sales professionals provide overall account strategy and direction; program risk, assessing situations, making recommendations, and implementing planned contingencies, when necessary. Show less

Nairobi, Kenya

-Created and executed “go to the market” strategy project plans, its specifications that grew corporate sales portfolio by 50% compared to the previous quota and penetrate 10 new market segments.-Led negotiations with customers that saved the company $50,000 on a project plans which resulted to a win-win for our Customers.-Developed trust relationships with all clients by resolving any issue and continuously proposing objective solutions to ensure they did not turn to… Show more -Created and executed “go to the market” strategy project plans, its specifications that grew corporate sales portfolio by 50% compared to the previous quota and penetrate 10 new market segments.-Led negotiations with customers that saved the company $50,000 on a project plans which resulted to a win-win for our Customers.-Developed trust relationships with all clients by resolving any issue and continuously proposing objective solutions to ensure they did not turn to competitors.-Developed business plan, lead the sales pitch and negotiated the contractual agreements based on the set guidelines.-Grew and developed existing customers as well as generating new business.-Maintained relationships with clients by providing support, information, and guidance; researching and recommending new opportunities.-Implemented and managed the sales strategy and action plans for the sales and distribution of Telkom product and services.-Built and maintained relationships with customers, conducted joint customer meetings which led to increased volumes and profitability.-Conducted analysis of customer, customers and sales metrics, costs and categories to inform business decisions.-Maintained and expanded a long-term partnership with Key Accounts by continuously proposing solutions and plans that met their objectives.-Achieved the sales targets through new and existing business. Show less

Nairobi, Kenya

-Liaised with Telkom Kenya Sales partners to conduct MIT in specified areas within Nairobi Region. -Provided a wide range of internet solution to customers in the field worth $ 10,0000-Maintained accurate records of accounts sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within the assigned territory exceeding sales targets by 10%. -Achieved set sales target in the assigned territory quarterly, added 25 Key accounts and… Show more -Liaised with Telkom Kenya Sales partners to conduct MIT in specified areas within Nairobi Region. -Provided a wide range of internet solution to customers in the field worth $ 10,0000-Maintained accurate records of accounts sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within the assigned territory exceeding sales targets by 10%. -Achieved set sales target in the assigned territory quarterly, added 25 Key accounts and brand visibility of company products.-Analyzed different market environment and converted 25 to active revenue generators i.e. analyzing other competitor’s prices, the amount of demand and supply in the market (Market research).-Sold, managed, and developed as well as helped in penetration of Telkom product and services to SME customers within the appointed area.-Achieved sales targets and growth plans for the region, including relationship management for all clients in the assigned region. Show less

Post Graduate Diploma In Tax Administration, Taxation And Business Administration

Bachelor Of Arts –Education.

Kenya Certificate Of Secondary Education