Nelson Moncayo Luna Email & Phone Number

Ecuador

In my role as Territory Manager for Ecuador, I led Fonyou's regional expansion through targeted strategies based on local market analysis. I identified growth opportunities, built strong partnerships with clients and financial institutions, and optimized commercial and operational processes to enhance efficiency. I collaborated on technical integrations with key local financial providers, ensuring compliance with Ecuadorian regulations. Additionally, I focused on controlling costs and improving profitability, providing regular strategic insights and performance updates to the executive team.

Meet Our Heroes!https://www.linkedin.com/posts/fonyou_fonyou-hr-teamwork-activity-6873607301266190336-bkt7

Ecuador

I work closely with the territory manager to identify and understand the specific needs of telecommunications operators in our market. This allows me to develop effective and personalized technical strategies that directly respond to these needs and challenges.I oversee the technical implementation of our solutions, coordinating and managing teams to ensure our product offerings are deployed effectively and efficiently. This includes overseeing the technical aspects of implementation, from software development to project management.I am responsible for ongoing monitoring and maintenance following the implementation of our solutions. This ensures that our products are not only successfully delivered but also maintained and improved over time, providing enduring and effective value for our clients and users.My role allows me to work in a dynamic and ever-changing environment, where I can apply my technical and management skills to new challenges and opportunities each day. I am motivated by the opportunity to learn and grow in such an exciting and rapidly evolving space as fintech and telecommunications

Guayaquil, Ecuador

Dictar cursos de preparación para rendir el examen del CCNA SECURITY 210-260 IINS.

Guayaquil

I have been instrumental in driving the sales and growth of Microsoft's products, including its Azure cloud services. My key responsibilities and accomplishments include:Portfolio Management & Strategy: Developed, managed, and executed successful strategies for our Microsoft product portfolio, including Azure. This involved understanding the market, identifying customer needs, and aligning our product offerings accordingly.Channel Sales & Marketing: Collaborated closely with our sales and marketing teams to promote Microsoft's products effectively within our distribution channels. We successfully increased sales and market share within our customer base.Relationship Management: Built and maintained strong relationships with Microsoft to ensure we were up-to-date with their latest product offerings, updates, and strategies. This enabled us to provide the best solutions to our customers and gain a competitive edge.Product Training & Support: Led training sessions for our sales team and customers on Microsoft's product features, benefits, and applications. I also provided ongoing product support, addressing any challenges and ensuring that our customers could leverage Microsoft's products to their full potential.Revenue & Growth: Achieved significant growth in revenue and market share for the Microsoft & Azure product line within our distribution channels. This success was due to a combination of strategic planning, effective marketing, and strong customer relationships.My role requires a deep understanding of Microsoft's product line, excellent communication skills, and the ability to strategize and execute effectively. It's been a rewarding experience to work closely with Microsoft and our distribution partners to drive success and deliver value to our customers.

Ecuador

Collaborated with Account Managers in pre-sales and sales closure processes, determining the appropriate solutions to apply to projects. This ensured business configurations that contributed to the realization of strategic plans in terms of profitability, margin, and market position.Developed and delivered projects on software and infrastructure based on services from Oracle, Microsoft, Cisco, Citrix, IBM, VMware, EMC, Symantec, Adobe, Autodesk, Nitro, and Dynamic.Identified and qualified sales opportunities, understood sales objectives, and prepared and delivered strategic presentations to clients.Built profitable client relationships and collaborated with Account Managers to determine the appropriate solution or product selection for new projects. This ensured the achievement of strategic plans in terms of business configuration, return, margin, and market position.Developed initiatives to create new business opportunities with clients who were either participating in or had been part of a project. This ensured sales continuity, loyalty, and an increase in the buyer portfolio.Performed technology demonstrations, presenting different platforms to clients to promote sales and increase revenue.Implemented new platforms with clients, improved operational platforms, provided support, developed solutions, conducted consulting services, quoted, and managed projects. This ensured project development and execution within the terms, conditions, margin, and return defined by Softline.Evaluated sales plans along with Account Managers, defined the scope of the proposal, created the commercial proposal document for the client, and followed the sale until technical approval was granted and the sale was closed, in accordance with business plans.

Guayaquil, Ecuador

Guayaquil, Edificio Blue Towers

instructor de preparación para el examen de certificación de CCNA R&S y CCNA SECURITY.

• Knowledge of Protocols MPLS, IP, BGP, EIGRP, OSPF, HSRP, LACP, SNMP, L2TP, STP, RRPP, EPTREE, EVPTREE, EPL, EVP, VoIP.• Management of ACS (access control server), Solarwinds NPM, DNS Server (Vantio nominum), CCP (Cisco configuration professional). • Knowledge of Mobile Backhaul / SDH / DWDM technologies.• Knowledge of mobile services on EDGE, HSDPA, HSPA +, LTE.• Knowledge of perimetral security, VPN site-to-site, clientless ssl VPN, Hashing, Encryption, SIEM, ISE, 802.1X, BYOD.• Provisioning resources from Movistar network for implementing corporate clients end to end.• Engineer Level 3 support.• Coordination of projects on internet and data channel implementations, for the corporate clients.• Management Cisco 800, 1900, 2900, 4000 series integrated services routers, cisco ASR 9000 series aggregation services routers, cisco nexus 7000 series switches, cisco catalyst 6500 series switches• Management Huawei switches CX200 and CX300• Management Fortinet firewalls, fortigate 1000, 2000 and 3000 series• Management of ruckus equipment, hardware controller, zone director 1200.• Management of teldat M1, Atlas-60• Management of transport networks, vendors such as: Coriant, ZTE and Huawei.• Management PTN ZXCTN 6200, 6300 and IPRAN ZCXTN 6150 (R), ZXR10 M6000-3S.• Management of HUAWEI OSN 9500 and OSN 3500• Management of Comba radio 23 GHZ.• Customer management: Knowledge of the digital products and services that are provided to each assigned customer, build long-term relationships with clients and manage customers in a personalized way and periodically report on SLA compliance, Incidences, status of their requirements among others• Supplier Management: SLA's control, billing and penalties with external suppliers, monthly incident review and repeated failure management, action plans and improvements• Specialized Technical Advice: Visits to clients for advice, reception and identification of new technical / commercial requirements

Edificio Blue Tower

• Initial tuning 3G ZTE-Movistar y SWAP NSN a ZTE, optimización de nuevos sitios, análisis, revisión indicadores de desempeño KPI, cambio de parámetros de hardware y software.• Configuración de herramienta de drivetest Xcal, drivetest, evaluación de sitios Región Sur (GSM-R99-HSPA-HSPA+), revisión indicadores de desempeño.• Evaluación de sitios Movistar con equipamiento ZTE: Call P, drive test inicial, auditoria de sitios. • Verificación de cobertura (GSM, GPRS, EDGE -HSPA+), atención a los clientes, análisis y recomendación soluciones Indoor -Outdoor a problemas de interferencia, señal y cobertura, visita con ejecutivos Movistar durante swap NSN a ZTE, soluciones indoor y outdoor. • Drive Test de verificación de Servicio BSCH8 para Claro.• Actualización de las herramientas de posprocesamiento, análisis y drive test.

Edificion Wtc Ubicado En La Francisoc De Orellana, Oficina 3506

• Manejo de Base de Datos• Instalación, mantenimiento y operación de enlaces dedicados tanto en cobre, radio y fibraóptica, junto con la configuración de ruteadores Cisco.• Configuración de switches y routers CISCO• Instalación y soporte de Ultimas Millas de radios canopy ptp 100, ptp 230 y ptp 250 Realizar soporte de primer/segundo nivel redes, networking y en equipos de Ultima Millacanopy de Conecel S.A.• Realizar requerimientos de manos remotas.• Enrutar, dar seguimiento y escalar las incidencias• Gestionar eventos de la herramienta de monitoreo de radios Motorola MOTOROLAWIRELESS NETWORK por ejemplo las alarmas presentadas tipo MAJOR WARNING Y GOOD.• Adquirí conocimiento del espectro electromagnético correspondiente a las frecuencias deradios, escalando y enrutando incidentes de saturación de espectro, aumento de potenciade salida y errores en la transmisión de datos.• Analizar correos y tareas pendientes• Solicitar permisos a las diferentes RBS de Conecel S.A.• Revisar Informes de soportes, fiscalizaciones, migraciones, desinstalaciones, etc.• Llevar una bitácora controlando los trabajos realizados para Conecel S.A.• Estadísticas de los trabajos realizados por cada mes.• Coordinar con los outsourcings para las desinstalaciones, instalaciones, soportes,fiscalizaciones de Conecel S.A. en otras provincias.• Trabajar directamente con los ingenieros de CONECEL S.A. De productos portadores.