A Banking professional with 25 years of experience in bank support function mainly in the custody support area, business control, customer service, and treasury products settlement. During these years, I have acquired in-depth knowledge of a wide range of banking products, risk and control measures and client servicing processes. I am equipped with excellent problem solving and analytical skills and am able to analyze a problem, obtain and evaluate information, reach sound conclusions, execute formulated plans, and drive initiatives. I am able to work independently with minimal supervision. Possess excellent interpersonal and communication skills enabling me to have good rapport with internal stakeholders and external clients. Excellent understanding and perception of clients’ needs and able to resolve challenges with good critical thinking skills. A collaborative team player who participates and contribute actively.SKILLS SUMMARY• Multi-Tasking – Manage and completes various disciplines and initiative simultaneously from beginning till end. • Problem Solving –Review operational incidents and provide resolution to close out the incidents. • Collaborative – Work together with internal and external teams to come to a common ground and resolve issues at hand.• Adaptive – Take on ad hoc and additional task and see it to completion with results.• Project Management – Plan, allocate and review RCSA requirements to ensure adherence to objective and completion within timeline.• Detailed Oriented – Prepare and review risk reports to ensure that information is correct and accurate for management and senior stakeholders.• Interpersonal and Communicative – Led discussions and actively involved in team and regional meetings with both internal and external stakeholders • Risk and Control – Analyze issues that occur and implement controls to mitigate the risk. • Calm and Collected – Able to remain calm, analyze the situation, respond with resolution and deliver under pressure