• Hands on experience with Penetration Testing and Vulnerability Management to assess risk of cloud based software using Tenable.• • Experience with being a technical liaison for internal and external audits, work with ISSO, FedRamp, NIST.•• Own responsibility over our Product-related Security Compliance initiatives such as SOC 2, ISO 27001, ISO 27018, PCI. This includes performing gap assessments against these frameworks for new products, tools, and technologies as well as planning and executing regular internal audits.• • Handles Compliance and risk for Microsoft 365 or the adherence of an organization to policies and procedures, especially regulatory and ethical standards.• • Completes access security requests to grant, update or remove crew, contractor and systems access. • Analyzes the security impact of each request, identifies approvals needed and determines the appropriate approach to complete the request. •• Maintains effective service relationships with business units by keeping them informed of the status of their access requests and tickets and provides technical answers to access questions. Meets team and departmental service levels and objectives. • Upholds strong global working relationships with other members of IAM, Information Security, IT and business partners.• Drive efficiency in security audit techniques and effectiveness in the team’s remit• Manages the Investigation, identification and documentation of compliance variances and overall review findings by directing the team’s formalized analysis and reporting. • Acts as the highest point of escalation of any issues related to Global Vulnerability Management for further review by aligned stakeholders and others in SOS and IT• Supports sales, legal marketing team with compliance assessments and deal closures

•Answering the NASS security support hotline, monitoring the NASS security support mailbox•creating tickets for client requests •monitoring and responding to Instant Messaging applications, and executing a variety of scripted actions on timed intervals.• Eyes on glass monitoring and resolution of security incidents within established customer Service Level Agreements. • Perform daily operational 'eyes on glass' real-time monitoring and analysis of security events from multiple sources including but not limited to events from Security Information Monitoring tools, network and host based intrusion detection systems, firewall logs, system logs (Unix & Windows), mainframes, midrange, applications and databases. • Monitors and analyzes attempted efforts to compromise security protocols. Identifies and investigates activities and conducts and provides analyses regarding results. Escalates issues to higher level associates. • Reviews computer logs and messages to identify and report possible violations of security. Coordinates, documents, and reports on internal investigations of security violations. • Interacts with customers to understand their security needs; assists in the development and implementation of procedures to accommodate them.• Writes security status reports to provide system status, report potential and actual security violations and provide procedural recommendations.

•Performs security related activities such as provisioning, networking, analysis, troubleshooting to add, modify, and delete security access to IS systems and applications. •Performs security audits to ensure the confidentiality, integrity, and availability of Virtua information. •Participates in security audits and remediation from reports by Internal Audit and external audit Managers.•Performs Security Administration functions including provisioning tasks with over 18k accounts in 125+ applications. •Develops and maintains security process documentation.•Handles HIPPA audits, risk compliance, and operational and E discovery investigations , Password sharing violations. •Identified and analyzed business violations of security policy and standards.•Handles Emergency requests from human Resources.•escalates phishing emails or any vulnerabilities.

Stewart Business Systems is a subsidiary of Xerox Corporation. For over 50 years Stewart Business Systems have been the leading office technology and solutions provider for the greater NJ, PA & DE areas. •I Provided first level technical support for global IT infrastructure. •Received professional training in companies like Philadelphia Gas Works.•Troubleshoot hardware, software and connectivity issues for a mixed UNIX, Linux, Windows and mainframe environments challenged to provide timely resolutions to support mission critical application users. •Networked Printers, troubleshot any customer issues either onsite or Remotely. •Documented any know issues and worked with escalations. •Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude. •Remote installations on company servers.•Software, firmware upgrades. •Installed printers on mac environments.•Obtained ip address, set up FTP, smb, and ldap protocols.•Setup group policy•Troubleshot adobe, word and any other applications that we covered. •Able to install, network, troubleshoot network errors involving xerox products•Offered second level IT support if needed.•Setup wireless routers to work with the xerox machines upon approval.

Work with Purchasing department and Handling distribution of all the medical supplies. Provided customer support throughout the departments in the hospital. Handled any returns through Fedex, and UPS. Handled inventory for Hospital, and also was in charge of stocking supplies in a neat organized manner throughout the hospital. Handled any STAT request per purchasing.