Nelson So, Fache Email & Phone Number

Fort Gordon, GA

Led over 400+ administrative personnel across logistics, facilities, resource management, clinical operations, human resources, managed care, and information management and manages a $255M+ budget to support acute care hospital with 54 staffed beds with 7 graduate medical education programs. Leads governance committee and boards focused on resourcing the.

Joint Base Lewis Mcchord, WA

• Led over 650 professional medical staff assigned to specialized deployable medical units, including a 148-bed Field Hospital with three Augmentation Detachments, four Forward and Resuscitative Surgical Detachments, one.
• Restructured a combat support hospital into a hospital center with $11.7M+ in new equipment, reducing personnel from 490 to 336, enabling a more rapidly deployable organization with increased capabilities.
• Trained, certified, and deployed two surgical teams to Iraq, Syria, and Afghanistan.
• Deployed tailored medical teams to support the whole of government COVID-19 response during Delta and Omicron surges in 2021 and 2022.
• Deployed medical teams to support hospitals in Guam, OH, WI, TX, and Navajo Nation.
• Deployed behavioral health teams to support DoD health care providers in TX, ND, WI, CA, NM, and AZ.

Joint Base Lewis-McChord, WA

• Principal planner for the transition to the Defense Health Agency for the largest medical region consisting of medical centers, hospitals, and clinics in WA, HI, AK, Japan, and Korea.
• Participated in Defense Health Agency, Army, and Office of the Surgeon General level working groups, operational planning teams, and planning conferences and meetings.
• Drove the planning for the transition of Army military treatment facilities to the Defense Health Agency and establishment of the markets in HI, Puget Sound, and AK.

Kenilworth, New Jersey

• One of four Army officers selected for the Secretary of Defense Executive Fellows (SDEF) Program. Served as a Fellow at the Merck & Co global headquarters in Kenilworth, New Jersey, in Global Oncology Policy supporting.
• Led a company-wide cross functional team to develop options to increase access and uptake of Merck's oncology products in low and lower-middle income countries.
• Engaged senior leaders across the company to deepen understanding of the company and the industry, focusing on governance, strategy, business development, talent management, and manufacturing.
• Coordinated a two-day meeting with scientific leaders from the Walter Reed Army Institute of Research and the Merck Research Labs to discuss ongoing research on HIV, Ebola, Dengue, and Anti-Microbial Resistance and.

Wiesbaden, Germany

• Led a staff of over 150 Soldiers, Civilians, and Contract employees to provide health services to over 10,000 beneficiaries in Weisbaden, Mainz, Frankfurt, and surrounding communities.
• Provided provide primary care, behavioral health, preventive medicine, Early Education/Intervention, social work services, physical therapy, optometry, pharmacy, laboratory, and radiology within the constraints of a.
• Excelled in key metrics: Exceeded Access to Care standard (0.6 days for 24HR and 6.4 days for FTR) while maintaining high Patient Satisfaction (98.6%), Primary Care Manager Continuity (79.6%), and Team Continuity.
• Standardized processes leading to steady and significant improvement in HEDIS measures to bring seven measures over the 90th percentile.
• Achieved Patient Centered Medical Home certification by The Joint Commission.

Falls Church, Virginia, United States

• Served as legislative liaison between the Army Surgeon General and the United States Congress.
• Formulated The Surgeon General's position on legislatives issues and congressional engagement strategy and collaborated with Army Legislative Liaisons to educate the Congress on health care policy and budget issues.
• Guided the AMEDD through a complex and dynamic legislative cycle during a period of significant oversight and interest in military health leading to the military healthcare reforms in the 2017 National Defense.
• Prepared The Surgeon General, Deputy Surgeon General and other senior Army Medicine leaders for 12 oversight hearings related to health reform. Conducted over 150 briefings or office calls with Members of Congress or.

Falls Church, Virginia, United States

• Directly supported The Surgeon General and Commanding General, US Army Medical Command by coordinating and synchronizing meetings and engagements with senior executives from the Office of Secretary of Defense (OSD).
• Developed systems to manage strategic engagements and meeting requests for The Surgeon General, while leveraging technology to provide a shared common operating picture to the staff.
• Conducted daily coordination with ASD(HA), OSD, HQDA, and subordinate commands to prioritize and align general officer coverage for meetings and key engagements to ensure Medical Command equities were represented.

Falls Church, Virginia, United States

• Served as an operations officer in the Current Operations Branch of the Office of The Surgeon General. Planned, coordinated, and synchronized strategic, operational, and contingency response medical support.
• Closely coordinated with senior staff from US Central Command, US Forces – Iraq, ISAF Joint Command, and deployed Medical Brigades to provide monthly updates on medical operations in Afghanistan and Iraq.
• Served as the subject matter expert on transition of medical care in Iraq from the Department of Defense to the Department of State contracted facilities.
• Action officer for the Complex Battle Injury Working Group to implement recommendations for improvement of care for significantly wounded Soldiers.

• Planned and coordinated medical to the 20,000 service members and civilians operating in the nine provinces south of Baghdad in United States Division – South.
• Developed the plan to streamline the delivery of medical supplies to medical units operating in USD-S by coordinating direct-throughput logistics from the theater medical supply warehouse in Qatar.

• Conducted research to inform the Senator’s policies and decisions for Health Reform and Veterans Health.
• Coordinated efforts to speed the Department of Defense’s creation of the Vision Center of Excellence and implementation of the Smoking Cessation Program, both mandated in Public Law 110-417.

• Staffed the Full Committee Hearings on the Implementation of Wounded Warrior Provisions of the National Defense Authorization Act for Fiscal Year 2008 and the use of Chantix for Veterans with Post-Traumatic Disorder.
• Staffed Health Subcommittee legislative hearings, markups and oversight hearings.
• Participated in the conference of S.2162, the Veterans’ Mental Health and Other Care Improvements Act of 2008, which became Public Law 110-387.

• Served in a variety of leadership and staff positions from tactical to strategic level that provided the foundation for command and senior staff positions in the first 10 years of my career.
• Special Assistant to the Chief, Medical Service Corps (2006-2007)
• Medical Company Commander in the 1st Infantry Division with deployment to Tikrit, Iraq. (2004-2006)
• Administrator for the Department of Orthopedics at Walter Reed Army Medical Center and helped to establish the Amputee Center at the beginning of Operation Iraqi Freedom with deployment to Kuwait (2002-2004)
• Aide-de-Camp to the Commanding General, North Atlantic Regional Medical Command (2001-2002)
• Medical Platoon Leader, Ambulance Platoon Leader, Treatment Platoon Leader and Company Executive Officer in the 1st Cavalry Division with deployments to Bosnia-Herzegovina and Kuwait. (1997-2001)

Master Of Public Health, Health Policy

Master Of Business Administration, Healthcare Administration

Bachelors Of Science, Engineering