Nelson Valentin Email & Phone Number

United States

Direct all functions on Food and Beverage, Events, Housekeeping, and Front Office team.Forecast revenue streams and create new systems for smoother operations.Establish relations with long term clients and sell 23 rooms with 32,000 square feet meeting space.Create new policies for all staff members and formulate programs for employee retention in a.

United States

Oversaw all outlet functions for Blue Mojito Bar, Shor Restaurant, and In Room Dining. Managed and directed the kitchen, overseeing 25 staff members in a 120-room property.Managed the banquet department and led weddings, meetings, and catering needs in our 2,500 square feet meeting space. Created seasonal menus, forecasted daily/weekly inventory, managed.

United States

Delegated tasks for 150+ employees in a property consisting of 3 towers with 1,260 rooms. Responsible for creating staff weekly schedules and overseeing the Productivity Monitor that had an increase in staff efficiency each fiscal year.Organized daily meetings and motivated staff with guest arrivals and departures at the hotel property.Oversaw 180,000.

United States

Lead a team with 40 associates including 4 managers with a 1260 room property while providing great customer service across the department.Improved department upsell metrics and reached our goal of $35,000 dollars for six months.Created an atmosphere of productivity with team members and provided one on one sessions with associates to improve individual.

United States

Diversified individual performance through collaboration with multiple departmentsMentored and trained over 10+ associates in our operation system and created fun activities across the department. Managed coverage areas for restaurant outlets Market, 22 Story Bar, and Sway RestaurantAssisted Managers across various departments and improved department.

9801 International Dr, Orlando, FL 32819

• Responsible for registering 50 to 80 guests in our 1652 room property upon check in.
• Balance a 1000-dollar bank at the start and end of each shift.
• Responsible to contact all 7 departments in the hotel with 5 to 8 consecutive email updates in Outlook and HotSauce.
• Accurately check inventory and order over 150 supplies on a regular one-week basis and input 1200 parking audit accounts in each guest’s bill.