Nelson Walker Email & Phone Number

• Started a scratch agency and became the fastest growing location in the Eastern territory within our first year.• Built and trained a sales team that consistently fell within the top 3% of Allstate agencies nationwide, based on policy growth.• Developed and implemented new technology that increased our close-rate to 30% higher than that of the average Allstate agency.• Grew the company to 2 locations with a team of 14 employees, and successfully doubled revenue growth within our first 5 years.• Consistently met or exceeded all regional and national sales targets and expanded our client base through effective prospecting and account management.• Created and implemented marketing processes and strategies and developed a culture centered around client satisfaction, thereby increasing customer retention and revenue by more than 30% in 2 years.• Launched and maintained a regional referral program that generated successful partnerships with more than 25 local realtors and banks. • Presented to a national audience of more than 10,000 agents at multiple Allstate business events and conferences; spoke about lead generation, marketing, agency management and different growth strategies.

Epping, New Hampshire, Us

• Developed and built out a cloud-based program that enabled insurance agents to create, record and deliver highly personalized video presentations of proposals. • Increased clients' close-rates by 40% and shortened their sales cycle by an average of 12 weeks.• Used HTML and Java script to build out a product that could be delivered via text message, effectively increasing open-rates to 98%.• Formulated the company's vision, goals and objectives; built and maintained professional relationships with potential investors and partners; handled all aspects of business development and management - from strategy, market research and finance, to product design, operations and marketing.

Dover, Nh, Us

• Ensured production of top-line revenue for the dealership through the sales of finance and insurance programs. • Established and managed effective incentive programs and strategies to drive higher sales volume and gross profit, thereby increasing the sale of products per unit by 25% and increasing revenue by 30%. • Successfully increased sales by more than 20% by developing and maintaining strong, positive relationships with lenders. • Handled recruitment, hiring, training and supervision of Finance & Insurance staff; developed and implemented training procedures that enabled the company to achieve the highest customer satisfaction rating in the Northeast region.

Peabody, Ma, Us

• Structured deals for maximum profitability, leading to a 15% growth topline revenue. • Developed and implemented training strategies that included weekly training sessions and a monthly training budget that led to a 20% increase in customer satisfaction scores. • Conducted thorough credit evaluations and submitted accurate loan applications, leading to 20% higher approval rates and reduced processing time.• Consistently exceeded sales targets by 10% for financing, extended warranties, and other value-added products and services.• Established strong relationships with multiple lending institutions, ensuring competitive loan rates and terms for customers.• Trained and mentored new staff members on finance and insurance processes, products, and best practices, contributing to overall team success.• Maintained up-to-date knowledge of industry trends, regulations, and compliance requirements, ensuring adherence to all applicable laws and guidelines.

• Created a new sales process and improved back-end gross profit by 25%, customer satisfaction scores by 17% and sales by 20% within the first year of implementation.• Managed and implemented all federal, state and dealership paperwork, decreasing funding time by 20% and increasing accuracy by 15%, by using a new software system that reduced redundant data entry and standardized the process.• Increased department revenue by 32% by utilizing proper credit analysis and strengthening lender relationships. • Implemented a new software system that increased the number of products sold per transaction by 38%, resulting in a 25% increase in revenue.

• Successfully expanded the franchise auto dealer network, increasing its presence in key markets across the country.• Analyzed market research, demographics, and trade area metrics to identify new dealership partners, resulting in a 25% increase in year-over-year sales in the new markets.• Identified and established partnerships with high-potential dealers who shared the brand's vision and values.• Built strong relationships with dealers through open communication, transparent negotiations, and mutual trust.• Developed and implemented a sales strategy to increase the number of dealers by 25%, and generating $10M in extra sales revenue.

Bachelor'S Degree, Computer Science

Education record

Computer Science