Nelson Wood Email and Phone Number

Q: What is Nelson Wood's email address?

Nelson Wood's email address is nwood@tech42llc.com

Q: What is Nelson Wood's direct phone number?

Nelson Wood's direct phone number is +15705899560

Retired at @ Scranton, PA, US

Scranton, PA, US

Nelson Wood's Location

Greater Scranton Area, United States, United States

Nelson Wood's Contact Details

Nelson Wood work email

Nelson Wood personal email

n/a

Nelson Wood phone numbers

About Nelson Wood

Experienced Field Service Technician with a demonstrated history of working in the information technology and services industry. Strong engineering professional skilled in Computer Repair, Databases, Domain Name System (DNS), Management, and Printer Support.

Nelson Wood's Current Company Details

High Seas Aerial

Retired

Scranton, PA, US

Nelson Wood Work Experience Details

High Seas Aerial

Scranton, Pa, Us
Retired

High Seas Aerial Jan 2024 - Present
Retirement

Career Break Jan 2024 - Present
Independent Owner

Acn + Kynect May 2021 - Nov 2024

Dallas, Texas, Us

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Network Engineer

Tech42 Nov 2016 - Nov 2024

Dunmore, Pa, Us

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Field Service Technician

Tr Technology Solutions Inc. Sep 2015 - Nov 2016

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Network Engineer

Jlk Systems Inc Jun 2014 - Aug 2015

Configure Sonicwall VPN/FirewallConfigure Site to Site VPNsVMWare installation and configurationCitrix Xenapp server installation and configurationPC / Laptop configuration
Managing Director

Ignite Powered By Stream Energy Apr 2011 - Jan 2015

Us

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Service Writer

Scranton Auto Service Jan 2014 - May 2014
District Manager

Hp Enterprise Services May 2013 - Nov 2013
Field Service Technician

Hewlett-Packard, Inc Aug 2009 - May 2013

PROVIDE BREAK/FIX AND IMAC SERVICES FOR BANK OF AMERICA CONTRACT. RESPONSIBLE FOR DIAGNOSING AND REPAIRING PROBLEMS WITH DESKTOPS, LAPTOPS AND PRINTERS AT CAMPUS AND REMOTE LOCATIONS. INSTALL BANK OF AMERICA STANDARD DESKTOP IMAGE AND APPROVED SOFTWARE USING TIVOLI SOFTWARE DISTRIBUTION CLIENT. MANAGE PARTS INVENTORY.
Team Lead

Nettech Consultants, Inc Oct 2004 - Oct 2009
Lead Technician

Nettech Consultants, Inc Oct 2004 - Oct 2009
Regional It Service Delivery Manager

Nettech Consultants, Inc Oct 2004 - Aug 2009

MANAGE TECHNICIANS IN MULTIPLE LOCATIONS; DELAWARE FOR BANK OF AMERICA CONTRACT. SCHEDULE, DISPATCH AND TRACK BREAK/FIX AND IMAC SERVICE CALLS UTILIZING FOOTPRINTS CALL MANAGEMENT SOFTWARE. MAINTAIN OPTIMAL STAFFING LEVELS TO PROVIDE FOR INCREASED PROFITABILITY. PROVIDE ADVANCED SECOND LEVEL SUPPORT TO TECHNICIANS IN THE NORTHEASTERN UNITED STATES FOR SERVICE CALLS WITHIN THE CONTRACT. INTERFACE WITH SENIOR MANAGEMENT OF HEWLETT PACKARD AND BANK OF AMERICA TO ENSURE CUSTOMER SATISFACTION. MAINTAIN DAILY REPORTS TO DETERMINE SERVICE LEVEL COMPLIANCE WITH CONTRACT REQUIREMENTS. COORDINATED REGIONAL ROLLOUT OF 700+ RIM BLACKBERRY DEVICES.
Deskside Support Specialist

Entex/Siemens Business Systems Jan 1998 - Oct 2004

Responsible for implementation of contract with Fleet Bank. Monitor Fleet help desk and respond to service calls in a timely manner. Provide Break/Fix services for 1200 users of desktop computers, laptop computers, and peripheral equipment. Deliver Deskside Support on Microsoft Office products. Install new computers and printers. Troubleshoot network connectivity and application issues. Manage inventory of spare parts for contract support. Manage short term projects with 2-3 contract employees as necessary. Consistently maintained 100% Service Level (SLA) compliance and highest customer satisfaction levels.
Adjunct Professor

Keystone College Weekender Sep 2001 - May 2002

MCS 101 - Fundamentals of ComputingMCS 110 - QBASIC ProgrammingMCS 215 - Operating EnvironmentsMCS 220 - Troubleshooting and Repairing Computers
Computer Technician

Entex Information Services - Siemens 2001 - 2002
Network Specialist

Marywood University Dec 1993 - Dec 1998

Scranton, Pa, Us

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Network Support Specialist

Marywood University Apr 1996 - Jan 1998

Scranton, Pa, Us

Install and maintain LAN hardware and software in a multi-platform, muti-protocol environment. Administer Novell 3.12, Windows NT, Decnet, and Appleshare network servers. Install and troubleshoot LAN workstations in student computer labs, administrative offices and faculty offices on Ethernet and Token Ring networks. Manage link between Administrative and Academic LANs over fiber optic network backbone. Install, configure, and manage network hardware including hubs, routers and switches. Webmaster for Academic Computing Services web page.

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Network Support Specialist

Marywood University 1995 - 1998

Scranton, Pa, Us

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Automated Information Systems Manager

Marywood University Apr 1994 - Apr 1996

Scranton, Pa, Us

Responsible for smooth operation of Institute LAN. Established and maintained heterogeneous networking environment including Macintosh, IBM Compatible, AS400, and Digital VAX computers using TCP/IP, Appletalk, and Decnet protocols. Installed and maintained computer hardware and software.

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Owner/Consultant

Nelson Wood Microcomputer Services Jan 1992 - Jan 1998

Install, upgrade, and troubleshoot microcomputers for individuals and businesses on an as needed basis. Experience with Novell 4.1, 3.15, and 2.15 Network Operating Systems for a variety of clients.
Field Engineer

Computer Techniques, Inc Jul 1989 - Jan 1990
Computer Operator

Catholic Diocese Of Feb 1989 - May 1989
Salesman

Grossman'S Lumber Aug 1987 - May 1989
Bartender

Earle'S Townehouse Restaurant Aug 1986 - Aug 1988
Jr Programmer

Pennsylvania Power And Light Sep 1986 - Jun 1987
Salesman

Grossman'S Lumber Jan 1984 - Sep 1985
Operations Specialist

Us Navy Sep 1979 - Sep 1983

Washington, Dc, Us

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Nelson Wood Skills

Networking Troubleshooting Servers Computer Hardware Hardware Public Speaking Management Software Installation Tcp/ip Laptops Operating Systems Help Desk Support Technical Support Routers Switches Printers Marketing Vmware System Administration Blackberry Active Directory Workstations Windows 7 Network Administration Disaster Recovery Virtualization Microsoft Exchange It Operations Windows Server Integration Windows Wireless Networking Databases Group Policy Computer Repair Voip Dhcp Server Administration Information Technology Antivirus Network Security Dns Security Windows Xp Visio A+ Certified Printer Support Sonicwall

Nelson Wood Education Details

Marywood University

Information Systems
Marywood University

Cum Laude Computer Information Systems
Wilkes University

Computer Science
Keystone College

Computer Science

Frequently Asked Questions about Nelson Wood

What company does Nelson Wood work for?

Nelson Wood works for High Seas Aerial

What is Nelson Wood's role at the current company?

Nelson Wood's current role is Retired.

What is Nelson Wood's email address?

Nelson Wood's email address is nw****@****llc.com

What is Nelson Wood's direct phone number?

Nelson Wood's direct phone number is +157058*****

What schools did Nelson Wood attend?

Nelson Wood attended Marywood University, Marywood University, Wilkes University, Keystone College.

What are some of Nelson Wood's interests?

Nelson Wood has interest in Investing, Photography, Music, Computer Gaming (Bf2142), Classic Cars.

What skills is Nelson Wood known for?

Nelson Wood has skills like Networking, Troubleshooting, Servers, Computer Hardware, Hardware, Public Speaking, Management, Software Installation, Tcp/ip, Laptops, Operating Systems, Help Desk Support.

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