Nelson Chan Email & Phone Number

Hong Kong

Seattle, Wa, Us

Seattle, Wa, Us

London, England, Gb

Led digital transformation and strategic initiatives from within the Hong Kong CEO Office. This included developing the initial business and licensing strategy for their new virtual bank.

London, England, Gb

Internal policy advisor for global digital banking operations and strategy, leading assurance for the global release of SCB’s digital banking products, services and features, with a focus on Greater China and North Asia.Seconded to HK CEO office from Dec 2017 to May 2018 to be the advisor for digital strategy and transformation.

Melbourne, Victoria, Au

The business manager/Chief of Staff for Retail and Private Banking Asia, I was responsible for:- Driving operating model transformation to deliver customer and business improvements across 9 Asian markets - Leading strategy and business case development for the business across Asia- Developing and managing strategic engagement and communications for the Regional MDI also led strategic intitatives, including:- The integration of ANZ's Retail and Private Banking businesses across Asia- End-to-end client communications for the migration of 1.3m clients across 5 countries for the ANZ Retail & Wealth Asia acquisition by DBS

Melbourne, Victoria, Au

I was on secondment to transform key Cards and Payments portfolios. Key initiatives included optimising product portfolios, redeveloping the P/L to more comprehensively track financial performance and developing our Asian banking strategies.

Melbourne, Victoria, Au

I developed strategic recommendations and designed implementation plans for the Australian retail banking business. My focus was on multi-channel strategy, particularly on the design of the next generation of digital banking and driving a change in the channel mix of sales and customer interactions.

Perth, Western Australia, Au

I led the development and implementation of new business initiatives and best practices to acquire new and retain existing Corporate & Institutional customers for five different specialist business lines (Asset Finance, Trade Finance, Money Markets Investments, Financial Markets, and Cash Management and Transactional Solutions).My focus at Bankwest was on improving salesforce effectiveness, redesigning the sales reporting systems and delivering new sales management capabilities.As a member of the specialist sales leadership team, I worked with stakeholders from across BankWest and Commonwealth Bank to deliver sales and profitability results for five different businesses to be 100% or greater than plan.

Melbourne, Victoria, Au

Immediately after my MBA, I was on a fixed term contract for delivering and implementing the marketing strategy to relaunch the leading online e-health service for allied health.

New York, Ny, Us

I was a management consultant, where I led strategy, enterprise architecture and operational improvements initiatives for government and financial services clients.

Russell, Australian Capital Territory, Au

I led strategic planning, policy, doctrine and management of information assurance and cyber-defence capabilities. I was also the capability manager for secure communications, responsible for ensuring the availability and security of key IT and communications capabilities for the Department of Defence, including the Army, Navy and Air Force.

Russell, Australian Capital Territory, Au

I was a member of the Australian Government information security incident response team.I was also responsible for the development and support of information dissemination and processing systems.

Master Of Business Administration, Strategy

Master Of Strategic Affairs, International Relations And National Security Studies

Us Foreign Policy Institute, Exchange Program

Bachelor Of Science (Bs), Exchange Program

Bachelor Of Computer Science / Diploma Of Information Systems