Nelson Correia Email & Phone Number

Leederville, Western Australia, Australia

Currently working as an Associate System Engineer within the Network project team at Water Corporation. Part of the project team that worked on the Network Infrastructure Modernisation SD-WAN project, WI-Fi Enhancement Project and most recently the SCADA Obsolescence Project.

Perth, Western Australia, Australia

Worked as an Associate Network Engineer in the Network Operations Centre, providing support to Managed Service Networks to different customers across a diverse range of industries and sizes. Key responsibilities:✓ Provide support for several Australian Government departments and Commercial customers across Australia✓ Responsible for supporting day to day network activities, BAU tasks such as Incident management and requests in multi-vendor network environments including Cisco, Meraki, Fortinet, Aruba and Palo Alto;✓ Attend to incidents and request tickets via the IT Management System to required service level targets - Use of Cherwell ticketing system.✓ Use different types of platforms and software to monitor and support customer networks (Spectrum, PRTG)✓ Liaise with third party vendors/carriers where needed✓ Create and implement network changes where required.✓ Perform daily tasks and Health checks as per the company procedures and guidelines.✓ Maintain Network related documentation and Knowledge article creation.✓ Provide Network Performance reports.✓ Reviewing and actioning network alerts: Device offline, High utilisation alerts, etc

Subiaco, Western Australia

Worked as an Assistant Facilities Manager independent contractor for Hawaiian property group, helping oversee building day-to-day operations and maintenance - The Colonnade, retail and office complex in Subiaco, WAKey responsibilities: - Assist the Facilities Manager;- First point of contact for tenants and contractors in the building;- Ensure that all contractors abide by the company policies and review/approve permits;- Water hygiene management tasks at property, use of Do Diligence system;- Managed contractors on site, via SASSI contractor management system;- Use of different types of software and systems (Access passes programming, building management system and security cameras);- Weekly and monthly compliance property inspections;- Ensure that premises are always presentable to Hawaiian standards;- Use of work request system to manage requests, work orders and complaints by tenants;- Perform daily OH&S building walks;- Use of CBRE PULSE platform to raise Purchase Orders.

Perth, Western Australia

Worked as a Night Cleaning Area supervisor for ISS Facility Services - Supervision of +11 Perth CBD buildings including London House, Parmelia House, International House, Apple Store, Telstra, 190 SGT and 182 SGT. Key responsibilities:- Report to the Client Service Manager;- Supervision of 11 sites in Perth CBD;- Provide guidance and direction to team members including setting performance standards and monitoring performance;- Ensure that work is performed safely, efficiently and in accordance with the relevant procedures and company policies;- Work closely with the onsite staff where applicable to ensure the completion of all requested tasks; - Provide Training to staff; - Quality Control and Inspections;- Follow up work orders and complaints;- Communication with tenants using communication books;- Stock ordering.

Perth, Australia

Night Cleaning supervision at 140 SGT building. Supervision of 8-10 staff