Proactive, reliable, and organized executive with more than 15 years in strategic sales experience in a business-to business sales environment. account management, technical sales support, and customer service for the telecommunications, surveillance and automation distribution industry. Energetic and ambitious technical support representative eager to join a progressive, dynamic and reputable organization that will take full advantage of honed skills, experience, and education. Versatile candidate thrives in work environments that are demanding and fast-paced; works extremely well under pressure as an individual or as a team member. Diligent candidate interacts effectively and positively with diverse customers, co-workers and management, upholds the highest ethical standards, and enjoys opportunities for lifelong learning and skills improvement.
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Representante De MarcaSpin Technologies Aug 2023 - PresentRepública DominicanaAs a Business Development Executive, I excel in identifying business opportunities, boosting revenue by pinpointing potential clients and partners. My strategic approach is evident in crafting effective strategies for company growth. I ensure customer satisfaction and loyalty, fostering client retention and expansion. Adaptable to shifts in consumption patterns, I lead staff training to enhance their skills. Active in industry events and adept at communication, from cold prospecting to… Show more As a Business Development Executive, I excel in identifying business opportunities, boosting revenue by pinpointing potential clients and partners. My strategic approach is evident in crafting effective strategies for company growth. I ensure customer satisfaction and loyalty, fostering client retention and expansion. Adaptable to shifts in consumption patterns, I lead staff training to enhance their skills. Active in industry events and adept at communication, from cold prospecting to nurturing long-term relationships, I strengthen my ability to forge solid connections. Leveraging analytical skills, I find creative solutions and make informed decisions. Show less -
Representante De Marcas: Charofil + Fluke NetworksUnitedtec Iot Jun 2023 - PresentRepública Dominicana -
Profesional De Las TelecomunicacionesConsultoría It, Soluciones Videovigilancia, Redes Industriales, Cables. Jun 2005 - PresentSanto Domingo
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Dr/Pr/Tt Account ManagerCiberc Latam Sep 2019 - Jul 2021República Dominicana -
Datacomm Channel ManagerWarren-Ecm.Pr Jul 2016 - Jan 2019Santo Domingo, República Dominicana -
Telco Sales EngineerAnixter May 2014 - Mar 2015República Dominicana Y Puerto RicoSelling and marketing a wide range of Telecom, Datacom, Data Center, Outside Plant Cabling and CCTV/Access Control products to carriers and small CATV operators. Serving a variety of markets by suggesting and delivering the right infrastructure solutions to meet customer needs. Actively participated and developed new accounts to help service customers and grow business. Provided superior customer service and solutions by delivering products and services to meet or exceed customer expectations… Show more Selling and marketing a wide range of Telecom, Datacom, Data Center, Outside Plant Cabling and CCTV/Access Control products to carriers and small CATV operators. Serving a variety of markets by suggesting and delivering the right infrastructure solutions to meet customer needs. Actively participated and developed new accounts to help service customers and grow business. Provided superior customer service and solutions by delivering products and services to meet or exceed customer expectations. Built strong customer relationships, loyalty, and retention. Actively engaged Anixter colleagues and resources regularly to provide a complete customer solution in order to capitalize on opportunities. Worked effectively with others in a team based environment to accomplish organizational goals and to identify and resolve problems. Show less -
Product Manager Industrial Communications And Controls, Surveillance, Audio/Video & BroadbandAnixter Aug 2012 - Mar 2014Cala - Caribbean And Latin America• Responsible for providing the Caribbean and Latin America sales team with the necessary technical expertise to enable them to sell the products. This involves printed and electronic promotional material, product training, and relevant clinical papers.• Acted as point of the first reference for all product related inquiries and work collaboratively with colleagues in Clinical Research and Regulatory to address any issues that may arise.• Close liaison with the field force to assess the… Show more • Responsible for providing the Caribbean and Latin America sales team with the necessary technical expertise to enable them to sell the products. This involves printed and electronic promotional material, product training, and relevant clinical papers.• Acted as point of the first reference for all product related inquiries and work collaboratively with colleagues in Clinical Research and Regulatory to address any issues that may arise.• Close liaison with the field force to assess the response to and suitability of current promotional material and to ensure that the printed promotional material is being used optimally. • Responsible for reviewing product data to ensure that the field force is kept up to date on new developments regarding the companies or competitors products.• Worked in market research projects to assess customer attitudes to the current product range and new product introductions and recommend action plans from the research.• Assisted with the development of the annual marketing plan and for controlling advertising, promotion and sales aids in accordance with the annual marketing plan.• Responsible for preparing product forecasts, and constantly monitoring inventory levels held at central and interstate warehouses including liaison with production (locally and globally) to ensure supply timelines.• Liaised with the advertising agency regarding the product campaign including journal advertising, direct mail, and conferences.• Participated in developing training programs, identify learning issues and support as a pre-sales engineer.• Responded promptly to customer inquiries, handled and resolved customer questions, and managed the escalation of issues that required specialized technical expertise from the manufacturer.• Consultant for different private customer network construction projects: WAN, LAN, FTTx, Leaky-Cable(mining), wireless and OPGW products in Latin America. Show less -
Account Manager - Data/Telecomm ChampionWarren Del Caribe - Sonepar Usa Feb 2006 - Jul 2012Dominican Republic• Established productive, professional relationships with key personnel in assigned customer accounts like Claro, Tricom, Cerveceria Nacional Dominicana, Nestle, Falconbridge, etc and their outsource contractors for telecommunications, electrical and automation(Systems Integrators).• Developed the relationship with ‘channels’ for structure cabling and surveillance products.• Coordinated the involvement of company personnel, including support, service, and management resources, in order… Show more • Established productive, professional relationships with key personnel in assigned customer accounts like Claro, Tricom, Cerveceria Nacional Dominicana, Nestle, Falconbridge, etc and their outsource contractors for telecommunications, electrical and automation(Systems Integrators).• Developed the relationship with ‘channels’ for structure cabling and surveillance products.• Coordinated the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.• Met assigned targets for profitable sales volume and strategic objectives in assigned accounts.• Assisted the general manager in overseeing all aspects of the business operation. • Helped in customs processing and distribution strategies for datacom/telecom structure cabling, industrial network/automation, surveillance products.• Created quotations for automation, lighting and surveillance/datacom projects. Handled confidential documents, customer’s job orders and ensured all jobs were completed.• Interacted with people and assisted customers in response to their concerns, questions, or complaints; responded to client criticism and comments using a positive approach.• Provided the highest level of customer service in accordance with the company’s standards. Show less -
Soporte Técnico Y Servicios: Redes, Ensamble De Computadoras, Reparación, TroubleshootingCevecomp Sep 2003 - Aug 2004La Vega Y Alrededores. Region Cibao, Republica DominicanaMaintaining, assembling and repairing Personal Computers (PC) and itsperipherals. 6+ years experience in structured cabling specification and deployment. Setting-up WAN / LAN networks on MS-Windows, Linux Operating Systems. VoIP, SIP devices knowledge: technical and practical. Technical and practice: Electronics Basics and Digital Electronics devices. Basic knowledge in Relational Data Bases (MS-SQL / Oracle / MySQL). Experience with installation & maintenance for… Show more Maintaining, assembling and repairing Personal Computers (PC) and itsperipherals. 6+ years experience in structured cabling specification and deployment. Setting-up WAN / LAN networks on MS-Windows, Linux Operating Systems. VoIP, SIP devices knowledge: technical and practical. Technical and practice: Electronics Basics and Digital Electronics devices. Basic knowledge in Relational Data Bases (MS-SQL / Oracle / MySQL). Experience with installation & maintenance for Operating Systems: o MS-Windows 95/NT4/98/ME/2000/XP/Vista/7o Linux SuSe/RedHat/Mandrake/Slackware/Fedora/Ubuntuo MAC OS 8.2, 9 & Xo CISCO Internetworking Operating Systems (Cisco IOS) Show less
Nelson Francisco Ferreira Pena Skills
Nelson Francisco Ferreira Pena Education Details
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Telecommunications Engineering -
Pelco: Global Pelco Training Institute Jun-2008 -
Telecommunications Engineering
Frequently Asked Questions about Nelson Francisco Ferreira Pena
What company does Nelson Francisco Ferreira Pena work for?
Nelson Francisco Ferreira Pena works for Spin Technologies
What is Nelson Francisco Ferreira Pena's role at the current company?
Nelson Francisco Ferreira Pena's current role is BDE at FERNELCO.
What schools did Nelson Francisco Ferreira Pena attend?
Nelson Francisco Ferreira Pena attended Pontificia Universidad Católica Madre Y Maestra, Pelco: Global Pelco Training Institute Jun-2008, Pontificia Universidad Católica Madre Y Maestra.
What skills is Nelson Francisco Ferreira Pena known for?
Nelson Francisco Ferreira Pena has skills like Account Management, Telecommunications, Product Management, Voip, Ip, Data Center, Wireless, Fiber Optics, Integration, Network Design, Unified Communications, Marketing Strategy.
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