Nelson Ferry Email & Phone Number

Quantico, Va

* Acting Computer Science Program Manager responsible for the administration, planning, directing, coordinating, and execution of the first Next Generation Cyber (NGC) Computer Scientist Field Operations (CS-FO) Program * Developed a comprehensive SharePoint site as part of a divisional communications plan to allow field CS personnel to collaborate on issues they experience, and to provide a library for CS personnel to reference code, events, policies, procedures, and operational requirements * Provided guidance to the development staff for a Computer Scientist Field Office Case support request database. This serves as a focal point for field supervisors to assign work to CS personnel, a tracking site to monitor status of open service requests, and historical data to pull metrics from in order to provide empirical data to senior level executives* Coordinated the logistical aspect of the Computer Science Field Operations Training (CSFOT) course for 23 students attending the seven (7) week training class* Serving as lead for the hiring initiative for the Computer Science Field Operations program. Responsible for creating relationships, providing guidance to Field Office Administrative Officers (AO), Cyber Supervisors on hiring procedures, and providing weekly status updates to personnel from the directors office. Also responsible for coordinating with HRD to review over 400 resumes for 51 position in 46 field offices across the United States and its territories. Provided direct input on candidate qualifications, the questions that the candidates would be ask during the interviews, conducted multiple interviews via VTC or telephone, and made decisions relating to hiring or not hiring those candidates for Computer Scientist position

Baltimore, Maryland Area

* Acquired evidence at multiple locations in accordance with standard operating procedures ensuring that proper legal authority was maintained during the seizure operations* Utilized standard operating procedures to ensure forensic processes were followed while authenticating digital media to ensure evidentiary integrity* Performed forensic activities on hard disk drives, thumb drives, CD/DVDs, floppy disks, SD cards, and other forms of electronic media* Provided analysis and opinion results to personnel based on forensic procedures performed on digital media for counterterrorism, counterintelligence, and a variety of criminal cases* Documented results of analysis in case notes and report of examinations in accordance with standard operating procedures set forth by the CART program for case file information and case agent review * Successfully completed the certification exam from Access Data obtaining the Access Data Certified Examiner (ACE) certification in June of 2011

• Implemented customized software solutions on a Microsoft CRM platform for multiple Air Force and Joint DoD commands• Successfully implemented CRM/Task Management Tool (TMT) at multiple locations including USTRANSCOM, ACC, AMC, NORAD-NORTHCOM, PACAF, AETC/AU, and SDDC• Responsible for establishing key customer relationships with Senior Leadership personnel across DoD installations• Reduced overhead administration, time, and cost associated with task management across multiple DoD locations • Provided training for over 3000 personnel in groups ranging in size from one to 120 on all aspects of the CRM/TMT task management solution• Created a system for evaluating the CRM/TMT deployment utilizing questionnaires, a Microsoft SharePoint site, and informal questioning to evaluate the progress of the training and adoption for the new product by the personnel. This information was used to provide Senior Leadership with an accurate picture regarding the overall climate to the CRM/TMT application being deployed• Responsible for reducing the apprehension to change by analyzing the existing training structure, formulating a strategy for training procedures, implementing the strategy, and ultimately guiding the customer through the adoption of the new tool; relating successful implementation to an overall reduction in the client’s workload• Successfully monitored, configured, provided input, and resolved multiple network and server related issues utilizing network tracing, CRM tracing, SQL queries, existing Active Directory, and Microsoft Server knowledge

• Supervised five employees located in multiple locations on Scott AFB; provided quarterly evaluations and mentored staff to achieve both their personnel and professional goals• Analyzed existing training materials and methodologies utilized by USTRANSCOM for 13 separate programs ranging from Commercial off the Shelf (COTS) applications to customized software developed by or specifically for the Department of Defense, and produced recommendations for the J-6 Command Senior Leadership on the changes that could be made to benefit the training program and progress its capabilities• Provided product analysis and recommendations to Senior Leadership regarding hardware and software packages that would benefit the commands training goals • Developed, implemented, and maintained multiple training programs for a variety of Microsoft and DoD applications• Installed, maintained, and implemented security on four Windows 2003 servers• Successfully obtained the COMPTIA Certified Technical Trainer certification which tests individuals on their knowledge of preparation, presentation, communication, facilitation and evaluation in both a classroom and virtual classroom environment. • Successfully obtained the Microsoft Office User Specialist Master Instructor certification (MOUS+I) from Microsoft for demonstrated ability and experience in planning prior to the course, methods and media for instructional delivery, group facilitation and evaluating training event• Created weekly and monthly reports for government and corporate leadership detailing overall training numbers, total training events, personnel accountability numbers, project cost versus profit margins, and overall analysis of the task profitability• Developed customized code serving as lead programmer for the implementation of the Global Command and Control Systems (GCCS) computer based training (CBT) tool

• Installed, configured, and maintained 80 client, two Windows NT 4.0, and two Windows 2000 servers• Migrated 80 client machines from Windows 2000 to Windows XP• Migrated the primary domain and backup domain controllers to Windows 2000, implementing Active Directory to manage user accounts and groups• Installed and configured Microsoft Office on all 80 client computers• Successfully recovered a Microsoft Exchange server from a raid failure• Implemented a disaster recovery and backup procedure for the servers• Developed a Cold Fusion based intranet site for staff to utilize• Analyzed the existing organization training environment and implemented a new program to train office personnel on the core applications being utilized to improve office efficiency and productivity

• Instructed computer maintenance courses for Continuing Education Department.• Provided hands-on training related to network theory, building and repairing computer systems.• Served as a role model by encouraging all students to troubleshoot and by challenging them to solve problems through systematic elimination of unknown variables.

Ms, Computer Management And Information Systems

Related Course Material: Project Management, PL*SQL Programming, Oracle SDLC, Database Design, Procurement Management, Risk Management.

Bs, Information Systems Technology

Education record