Nelson Ferry Email & Phone Number

Quantico, VA

* Acting Computer Science Program Manager responsible for the administration, planning, directing, coordinating, and execution of the first Next Generation Cyber (NGC) Computer Scientist Field Operations (CS-FO) Program * Developed a comprehensive SharePoint site as part of a divisional communications plan to allow field CS personnel to collaborate on.

Baltimore, Maryland Area

* Acquired evidence at multiple locations in accordance with standard operating procedures ensuring that proper legal authority was maintained during the seizure operations* Utilized standard operating procedures to ensure forensic processes were followed while authenticating digital media to ensure evidentiary integrity* Performed forensic activities on.

• Implemented customized software solutions on a Microsoft CRM platform for multiple Air Force and Joint DoD commands
• Successfully implemented CRM/Task Management Tool (TMT) at multiple locations including USTRANSCOM, ACC, AMC, NORAD-NORTHCOM, PACAF, AETC/AU, and SDDC
• Responsible for establishing key customer relationships with Senior Leadership personnel across DoD installations
• Reduced overhead administration, time, and cost associated with task management across multiple DoD locations
• Provided training for over 3000 personnel in groups ranging in size from one to 120 on all aspects of the CRM/TMT task management solution
• Created a system for evaluating the CRM/TMT deployment utilizing questionnaires, a Microsoft SharePoint site, and informal questioning to evaluate the progress of the training and adoption for the new product by the.

• Supervised five employees located in multiple locations on Scott AFB; provided quarterly evaluations and mentored staff to achieve both their personnel and professional goals
• Analyzed existing training materials and methodologies utilized by USTRANSCOM for 13 separate programs ranging from Commercial off the Shelf (COTS) applications to customized software developed by or specifically for.
• Provided product analysis and recommendations to Senior Leadership regarding hardware and software packages that would benefit the commands training goals
• Developed, implemented, and maintained multiple training programs for a variety of Microsoft and DoD applications
• Installed, maintained, and implemented security on four Windows 2003 servers
• Successfully obtained the COMPTIA Certified Technical Trainer certification which tests individuals on their knowledge of preparation, presentation, communication, facilitation and evaluation in both a classroom and.

• Installed, configured, and maintained 80 client, two Windows NT 4.0, and two Windows 2000 servers
• Migrated 80 client machines from Windows 2000 to Windows XP
• Migrated the primary domain and backup domain controllers to Windows 2000, implementing Active Directory to manage user accounts and groups
• Installed and configured Microsoft Office on all 80 client computers
• Successfully recovered a Microsoft Exchange server from a raid failure
• Implemented a disaster recovery and backup procedure for the servers

• Instructed computer maintenance courses for Continuing Education Department.
• Provided hands-on training related to network theory, building and repairing computer systems.
• Served as a role model by encouraging all students to troubleshoot and by challenging them to solve problems through systematic elimination of unknown variables.

Ms, Computer Management And Information Systems

Related Course Material: Project Management, PL*SQL Programming, Oracle SDLC, Database Design, Procurement Management, Risk Management.

Bs, Information Systems Technology

Education record