Nelson Jimenez Email & Phone Number

Teaneck, Nj, Us

Working as Tech Manager and infrastructure solutions architect responsible for all hands-on and day-to-day IT aspects, covering global operations, serving internal business units in several countries. Export to manage global network systems and lead the development of new projects including change requests, installations, upgrades, and to manage all IT capabilities.

Teaneck, Nj, Us

Provide global network engineering support and focused on primary responsibilities include leading network design and implementation. Deploying network systems, optimization, redundant, and load balancer solutions across business locations. Activity engaged with network security recommendation and business applications for both on premise and cloud support. • Responsible for Cisco infrastructure and related Cisco communications for users and offices around the world including routers, switches, firewalls, VPN appliances and site-to-site VPN designs.• Proven ability to improve system uptime and system resiliency; effectively communicate with end-users to debug programming problems; create solutions and train and mentor employees.• Incorporating business requirements into design strategies and patterns.• Overseeing infrastructure design and modelling and network performance planning. Project development to ensure enterprise requirements are duly met.• Managing design, testing and documenting network services.• Performing operations troubleshooting and support of network voice and data devices and circuits• Provides Network Engineering services to Infrastructure workstreams and IT projects in cooperation with the Senior Network Engineer• Collaborate with internal and external subject matter experts, including line of business, business technology teams, operational support teams, various technology organizations, and vendors to develop and support the implementation of collaboration solutions

Warsaw, Indiana, Us

Oversee infrastructure planning and related Cisco and Juniper communications for main offices supporting around world including routers, switches, firewalls, VPN appliances and site-to-site VPN designs. Audit all network infrastructure devices and removed all unnecessary configurations. Document network flow hardware, and IP addresses with Microsoft Visio software.•Provided maximum uptime for services by designing, implementing and maintaining redundant network backbone cores.•Implemented IT network projects by installing, configuring and maintaining network services, hardware systems and peripheral equipment / devices.•Improved performance and functionality by regularly monitoring network performance.•Monitored network / software security, successfully controlling access to IT network and updated security programs as part of security procedure.

Lead and act as a service facilitator of underlying system administrator support. Proving system support to the business applications, designs and functions. Continually develop to lead support and efforts on new technology information systems, which enhance the function of the business environment. • Responsible for providing the technical vision that fits the Firm’s business goals. Included to standardizing policies and procedures for Corporate IT applications; control of project life from inception to deployment; building and managing in-house and third-party applications. Manage Disaster Recovery Plan (Sun Guard) and facilitate yearly updates and testing.•Provided and administered Multi Domain / Local and Global Active Directory Infrastructure. Created and managed Active Directory (AD) Organizational Units (OU), Group Policy Objects (GPO) users and groups, File systems organization and permissions.•Supported and maintain VMware Infrastructure , identifying solutions for visualization and growth for cost savings.•Performed network operating system support, installation, configuration, and troubleshooting functions. Responsible for all escalated helpdesk tickets and troubleshooting application issues.

Maintained Lucent’s Definity ESC G3si Switch and Intuity Audix “Voice Messaging” System within AT&T’s National Information Systems division, supporting over 800+ users. Maintaining Avaya products. Working both remote and on-site.Avaya G3si, VoIP, Media Servers, Media Gateways, LAN WAN Configurations. Implementation of PBX Dial Plans, ARS tables, AAR tables, UDP, Route patterns, COS, COR. CMS Call flows, Intuity Audix, Asterisk, Hylafax, Message Server programming.Track and assign voice and data ports. Perform installation of wiring and punch down (cross connect) . Other responsibilities include maintaining inventory of telecom equipment, troubleshooting telephone network problems, identify and resolving system threshold alarms, including recommending future equipment purchases.

Monitored IBM RS|6000(Unix-Aix) servers in support of the Leeward Island Holding Company lottery systems. Daily monitoring via Tivoli, of critical network line communication to the US Virgin and Leeward Islands. Resolved escalated network outages.Provided Help Desk support and processed Lottery report request re: Powerball and Powerplay.Processed and schedule jobs to run automatically using crontab and batch-flow. Verified daily system, LAN and database tape backups.Process UNIX Shell Scripting and Perl.

Computer And Information Science

Data Center Support Operations

Associates In Liberal Arts And Sciences

Education record