Nelson Cordeiro Email & Phone Number

Lisboa

Define & Implement Workplace Services Solutions to Clients.

Lisboa E Região, Portugal

• Responsible for Strategic Marketing, including market & competitor surveillance and analyses, since October 2003• International Large Accounts responsible, including periodic reporting and sales proposals with Facility Management solutions – 5,5 M€ in the last 3 years (Johnson & Johnson, Unilever, Alcatel-Lucent, Microsoft and Nokia), since May 2012• Development & Sales manager, since May 2012• Business Intel for Large Accounts (national and international)• Strategic Plan developer, including the Facilities Management approach for the Portuguese market• Periodic group reporting on clients, competitors, government policies and general trends• Clients’ Database administrator, since October 2003• STOP Hunger project responsible in Portugal, since 2009• Offer Marketing manager, including food and facility services solutions, developing local offer modules and adapting international offers, since October 2003• Commercial Marketing support, including the development of the commercial presentations for public and private clients, since October 2003• Communication manager, developing communication annual plan, implementing group communication strategy in the country and implementing local actions, since 2007• Client Retention manager, annual retention plan, key accounts interviews and retention reports, since 2005• Project manager for the partnership with Espirito Santo Saúde on the Portuguese Healthcare PFI project (management of FM services in 4 hospitals), since October 2003

• Responsible for Sales Department from 2000 to 2003• Sales offers (food services) presented in all segments – private and public - in the Portuguese market (B&I, Education, Healthcare, Senior, Justice and Defense)• Sales performance of 3,5 M € / annually

• Responsible for 12 client accounts in food services (B&I, Education, and Healthcare)• Sales volume managed (annual) 4,5 M€• District management activities included: human resources management, recruitment and training, P&L, service specification and quality control,• Periodic reporting and forecast

• Responsible for food services client accounts - from 100 K€ to 3 M€• Responsible for food service teams between 5 and 70 persons• Responsible for training actions to site managers• Responsible for “site openings” between 1995 and 1996

Pós-Graduação, Marketing

Licenciatura, Gestão Hoteleira