Nelson Nieves Email and Phone Number
Nelson Nieves work email
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Nelson Nieves personal email
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My mission is to empower learners with the knowledge and skills they need to succeed in their roles and achieve their goals. I have a proven track record of facilitating virtual and in-person training for enterprise salesforce, leadership, account management, network design, and indirect sales, as well as contact center and customer service teams. I have also led and contributed to multiple training projects, involving curriculum development, content creation, delivery, and evaluation. Additionally, I have bilingual skills in English and Spanish, which enable me to reach and connect with diverse and global audiences.
Capital One
View- Website:
- capitalone.com
- Employees:
- 63917
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Capital OneRichmond, Va, Us
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Sr. Learning AssociateCapital One Apr 2024 - PresentMclean, Va, Us
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National Training ConsultantClaro Enterprise Solutions Aug 2020 - PresentMiramar, Florida, Us -
Training ManagerPetal Apr 2019 - May 2020New York, Ny, Us -
Senior TrainerWindstream Holdings Mar 2013 - Mar 2019Little Rock, Ar, Us-Developed and faciliated training for Enterprise Salesforce including Account Executives, Account Management, Network Design Specialists and Indirect Sales-Taught product suite, systems and processes through a blended learning approach of interactive webinars and in-person training.-Lead and contributed to projects-Involved in creating, developing and delivering Sales training -
Trainer IiWindstream Holdings May 2004 - Mar 2013Little Rock, Ar, Us-Facilitated Customer Service, Systems, Product and Sales training for both new hire and existing employees-Certified in Trainer Talk-Created and developed agendas and training meeting outlines-Lead a project to train a new group on our services, products and procedures-Conducted transition training with the acquisition of other companies-Played an integral role in the development and upkeep of Business New Hire Program
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Bilingual Customer Service RepresentativeAlltel Communications Jul 2002 - May 2004Little Rock, Ar, Us-Recipient of Crest of Excellence Sales and Service award for 2002-2003 and 2003-2004.-Developed promotion to drive competition within the group which increased morale & sales.-Served as Spanish Team Lead to support group during high call volume days.-Assisted in development of sales mentor program to assist new employees in building positive sales and service skills.
Nelson Nieves Skills
Frequently Asked Questions about Nelson Nieves
What company does Nelson Nieves work for?
Nelson Nieves works for Capital One
What is Nelson Nieves's role at the current company?
Nelson Nieves's current role is Sr. Learning Associate @ Capital One | Trainer Talk certified.
What is Nelson Nieves's email address?
Nelson Nieves's email address is ne****@****ard.com
What are some of Nelson Nieves's interests?
Nelson Nieves has interest in Children, Economic Empowerment, Civil Rights And Social Action, Education, Science And Technology, Arts And Culture, Health.
What skills is Nelson Nieves known for?
Nelson Nieves has skills like Training, Telecommunications, Salesforce.com, Call Centers, Leadership, Customer Experience, Customer Retention, Call Center, Account Management, Sales, Solution Selling, Customer Satisfaction.
Who are Nelson Nieves's colleagues?
Nelson Nieves's colleagues are Mohit Kashyap, Deborah Lawson, Demi C., Liz Moczygemba, Robert Nelson, Whitney Olin, Connie Southard.
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