Nelson Neill Email & Phone Number

Charleston, South Carolina Metropolitan Area

As Director of PMO, I lead dev teams to develop solutions to drive growth. My core responsibilities include:• Leading, managing, & mentoring project managers, analysts & software development teams• Managing stakeholder communication, ensuring improved partnerships through extensive data analysis• Partnering with department & division leaders to drive process improvements & automation• Delivering strategic initiatives driven by the Corporate Strategic Plan• Empowering Development Team to optimize development & deployment, fostering a collaborative & innovative work environment

Wilmington, Delaware, United States

Managed centralized Product Agility OfficeWith over 20 years of experience in delivering custom software applications using agile methods, I led teams and organizations achieve faster speed to market, higher quality, and greater customer satisfaction.• Developed methodology, tools, career pathing, ceremonies, & reporting to improve efficiency across organization • Responsible for Agile practice adoption for globally distributed teams and Products• Partnered with business operations & technology leaders, focusing on maximizing customer satisfaction• Achieved faster delivery to market through effective agile project management• Utilized past project data analysis to establish uniform project management process structure & reduce costs• Managed day-to-day Product & Technology Leadership/Executives, transforming teams, and elevating visibility for financial impact assessment

Wilmington, Delaware

Managed centralized Agility Office, elevating Scrum Master roles within organization. • Developed & executed enterprise-wide agile adoption strategy, leading global talent development initiative• Directed team of agile coaches to ensure alignment with organizational goals for agile transformation• Transitioned in-person training to virtual platforms for off shore team training program• Streamlined global agile methodology adoption, ensuring consistency in practices, tools, and reporting• Championed customer-centric approach, integrating designers into development teams to better align product outcomes with user needs

Greater New York City Area

Managed centralized Agility Office, elevating Agile Delivery practices within organization. • Coordinated with multiple teams to establish Agile workflows, facilitating migration of applications to dockerized containers• Collaborated with Information & Cybersecurity teams to address and educate on cloud security measures and protocols• Spearheaded comprehensive six-month enterprise Agile expansion initiative, driving performance assessments• Delivered in-depth Agile training to key client leadership, ensuring platform adoption & client satisfaction• Provided coaching to web and mobile app teams, instilling design-driven Agile methods for enhanced customer experience• Led Agile practice adoption for internal and client-facing teams, ensuring seamless transition of business intelligence applications to AWS cloud environments

Greater Philadelphia Area

As Program Manager, I led the strategic planning and execution of key client projects. My core responsibilities include:• Administering financial performance & resource allocation for multiple client projects within organization• Integrating data from multiple systems, streamlining financial analysis, and maintaining precise program budget oversight• Unified project resource planning tools into centralized SharePoint List, enhancing visibility and operational efficiency• Championed expansion of QA team to address backlog in unit and automated test development, securing executive buy-in for additional personnel• Led consolidation of single client implementations into versatile platform architecture, enabling feature customization based on client requirements

Hamburg, Munich, & Berlin Germany

As Principal Advisor & Delivery Consultant, I directed daily operations to ensure project delivery for global enterprise clients.• Steered day-to-day operations, technology, & resource allocation, ensuring seamless onboarding of new clients and quality service• Led and administered regular site visits to project teams, fostering results-driven atmosphere to improve teamwork & client success• Oversaw rapid assimilation of new hires into company culture and project teams.• Spearheaded expansion of nascent account and strengthened strained relationship with existing client• Orchestrated team member allocation from global talent pool, including Europe, U.S., and India, to meet client demands and project goals

United States

Responsible for Informatics deliverables and new initiatives with the Contracting Provider Network division.

Leading a team of eight Business Intelligence Analysts to efficiently identify, analyze critical key performance metrics that properly highlight the performance of the health care providers and systems. This includes the creation of new tools to enhance the transparency of key indicators intended to provide actionable recommendations for improved patient care.

Transition from Contractor to Full time employee

Consulting to Independence Blue Cross in Philadelphia

Led teams which delivered custom business software applications for Fortune 500 companies. Consulted with and coached client software development teams who are interested in implementing Agile / Scrum methodologies.

Led corporate integration of ClickCommerce's Optum Warehouse Management Application - coordinating across IS/Finance/Operations departmentsLed IS integration of RFID hardware/software/embedded labeling of products supplied to Wal-Mart - coordinating across IS/Finance/Operations departments and with Wal-Mart operations teams

Intelligence AnalystSSO