Nelson Almeida Email and Phone Number
Palm Coast, FL, US
Nelson Almeida's Location
Palm Coast, Florida, United States, United States
Nelson Almeida's Contact Details
Nelson Almeida work email
- Valid
- Valid
- Valid
Nelson Almeida personal email
n/a
Nelson Almeida phone numbers
About Nelson Almeida
• Over 15 years experience in Technical Support including installation, configuration, and troubleshooting of PC’s, servers, peripherals, and POS systems• Excellent background in Network Support and Help Desk environments• Experience performing Windows 7 migrations and deployments • Strong, proven skills in Network Operations and Telecommunications• Extensive client facing Field Service experience
Nelson Almeida's Current Company Details
Nelson Almeida Work Experience Details
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Service Desk TechnicianFlorida Health Care PlansPalm Coast, Fl, Us
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Service Desk TechnicianFlorida Health Care Plans Apr 2017 - PresentDaytona Beach, Florida, United States -
Is Service Desk SpecialistBaptist Health Jun 2016 - Feb 2017Jacksonville, Florida• Provided technical support to both medical and non medical staff at area hospitals • Troubleshot connectivity issues with PCs, thin clients, printers, and applications• Performed password resets for network access, AS400 accounts, and applications• Assisted users with medical software and mission-critical system issues• Remotely installed and configured software applications via RDP and Altiris Agent -
It Support SpecialistHarbor Community Bank Oct 2015 - May 2016Palatka, Fl• Provided software and hardware support for Windows 7, Office Suite, and various applications to bank employees via phone, e-mail, remote access and in person• Created and modified user accounts within Active Directory and Microsoft Exchange• Installed, maintained, and supported bank software and hardware • Participated in Bank Conversion Project that included replacement of servers, PCs, copier/scanners and peripheral bank equipment• Built and supported training rooms consisting of PC’s, printers, and bank devices• Responsible for being primary point of contact for resolving user IT issues• Troubleshot connectivity issues on workstations, printers, scanners, and applications
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Desktop Support TechnicianLifespan Oct 2014 - Apr 2015Providence, Rhode Island Area• Provided support for EPIC software implementation• Configured and troubleshot Microsoft Outlook 365 user accounts• Deployed configured, and troubleshot new desktops, laptops, and thin clients • Installed Topaz e-signature pads, printers, and web cameras.• Provided IT support by troubleshooting, training and providing solutions to end-users -
Desktop Support TechnicianState Of Rhode Island (Contractor) Jun 2014 - Oct 2014Providence, Ri• Performed Windows 7 deployment of DELL PC’s and laptops throughout Rhode Island• Installed and configure various applications• Provided software and hardware installation support• Trained end users in use of new software and hardware -
Technical Support SpecialistSelf Employed May 2013 - Oct 2014Ma And Ri(Various Short Term Projects)• Performed network deployments that included PC's, printers, check scanners at various banks, offices and retail locations• Installed new hardware and software Operating Systems, made configuration changes, data transfers and performed user orientations• Performed Point of Sale installations that included registers, pin pads, UPC scanners, and Zebra printers• Troubleshot software and hardware upgrade compatibility issues• Responsible for break/fix troubleshooting activities on PC, laptops and printers• Configured Microsoft Exchange user accounts
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Deskside Support TechnicianBoston Scientific (Contractor) May 2012 - Dec 2012Natick, Ma• Performed Windows XP to Windows 7 migration at 900 local and remote user network• Imaged, configured, and installed HP and Lenovo PC’s and laptops• Troubleshot and repaired Operating System, applications and hardware issues • Monitored and maintained work requests in Remedy ticketing system • Performed data migration and storage back-up activities• Managed technology assets in Remedy Asset Manager• Advised end users regarding compatible software related purchases -
Technical Support Specialist (Various Projects / Contracts)Manpowergroup Jun 2003 - Mar 2012Ma And Ri• Performed large scale network deployments including hardware and software configurations in government offices, universities and private companies• Provided technical support for Windows, Office Suite, Outlook, and other Microsoft applications as well as company specific software• Identified, traced and tested network cabling at client sites • Resolved client hardware, software issues and network access issues• Performed Data Center relocations consisting of servers, routers, switches, and racks, including cable management hardware• Provided end user training on computer hardware and applications -
Client Server SpecialistMeditech Sep 2009 - Jun 2010Norwwod, Ma• Provided technical support for MEDITECH applications to Health Care organizations• Troubleshot and resolved mission critical software and system issues• Remotely installed software enhancements and system modifications• Resolved client connectivity issues • Provided client education over phone and e-mail -
Network Operations Center TechnicianAcushnet Company (Contractor) Dec 2007 - Jun 2008Fairhaven, Ma• Provided multi-level technical support to clients throughout US and Canada• Resolved configuration issues with Fujitsu Tablet PC’s and Blackberry devices• Instructed end users in the setup and configuration of home wireless networks• Performed and processed nightly AS/400 tape backups, batch runs and report printing• Monitored global network operations and responded to network and systems alarms -
Network Field TechnicianVerigent Sep 2006 - Mar 2007Mooresville, Nc• Performed large scale AIX to LINUX network conversions at Marriott International properties throughout United States • Installed and configure HP ProCurve 2524 switches, hubs, PC’s, and network peripherals as well as POS devices at client sites • Identified, traced and tested cabling to network patch panel • Troubleshot LAN/WAN interface issues with remote technicians• Provided client training on use of new equipment as well programming changes • Advised site management of methods to improve network performance -
Network Operations Center TechnicianConversant Communications Dec 2003 - Apr 2005Marlborough, Ma• Monitored T-1 circuits carrying Voice, Data, and Internet services on Lucent 5E, CISCO and Juniper powered network• Identified and diagnosed Lucent 5E switch and central office application alarms • Remotely accessed CISCO and Juniper routers to verify interface configuration, circuit stability, and voice and data channel status on Integrated T-1’s• Monitored DSL circuits with dependant CPE equipment, and assisted both client and Data Support staff with resolution of connectivity issues • Initiated and tracked trouble tickets through to problem resolution within established Service Level Agreements
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Network Operations Center TechnicianCtc Communications Jun 1999 - Oct 2002Waltham, Ma• Monitored and troubleshot T-1 circuits carrying VOIP, Data, Internet, and Video traffic over a CISCO powered network• Analyzed network performance and tested T-1 circuits with dependent Frame Relay connections, with various telecom carriers• Remotely accessed various CISCO routers, and Accelerated Networks CSU devices to isolate client network service issues• Turned-up and tested new T-1 connectivity service with carrier technicians and Data vendors
Nelson Almeida Skills
Technical Support
Networking
Software Installation
Troubleshooting
Servers
Windows 7
Help Desk Support
Active Directory
Computer Network Operations
Desktop Support
Desktop Deployment
Windows 7 Migration
Cisco Technologies
Bmc Remedy
Data Center
Telecommunications
Computer Hardware
Laptops
Windows
System Deployment
Noc
Norton Ghost
Mcafee
Hp Openview
Meditech
Field Service
Conversions
Optis
Ibm
Cabling
Installations
As400
Ghost Imaging
Pointsec
Remote Desktop
Hardware Support
Office 365
Topaz
Scanners
Hospitals
Cloud Applications
Frontrange Heat
Sso
Outlook
Windows Xp
Onboarding
Microsoft Office
Soft Skills
Hardware
Nelson Almeida Education Details
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Computer Information Systems -
Cisco Network Training -
Vmark/Pinnacle EducationNovell Administration And Engineering 4.1 -
Kinyon-Campbell Business SchoolBusiness Management / Accounting
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New Bedford High School
Frequently Asked Questions about Nelson Almeida
What company does Nelson Almeida work for?
Nelson Almeida works for Florida Health Care Plans
What is Nelson Almeida's role at the current company?
Nelson Almeida's current role is Service Desk Technician.
What is Nelson Almeida's email address?
Nelson Almeida's email address is np****@****zon.net
What is Nelson Almeida's direct phone number?
Nelson Almeida's direct phone number is +150852*****
What schools did Nelson Almeida attend?
Nelson Almeida attended Bristol Community College, Roger Williams University, Vmark/pinnacle Education, Kinyon-Campbell Business School, New Bedford High School.
What skills is Nelson Almeida known for?
Nelson Almeida has skills like Technical Support, Networking, Software Installation, Troubleshooting, Servers, Windows 7, Help Desk Support, Active Directory, Computer Network Operations, Desktop Support, Desktop Deployment, Windows 7 Migration.
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Nelson Almeida
Fort Lauderdale, Fl1gmail.com -
Nelson Almeida Dominguez
Global Food & Nutrition Leader | Sustainable Nutrition Innovation | Plant-Based & Healthier Food R&D | Regulatory | Government Relations | Board AdvisorImperial Beach, Ca
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