Nelson G. Schambeck Junior Email & Phone Number

Canoas, Rs, Br

Responsible for analysis, detection, corrective action and escalation of degradations and outages of high performance systems for the financial trading market. Working with internal teams and business partners in order to always guarantee the highest availability rate of all services and servers involved in the company's internal operation.

Porto Alegre, Rio Grande Do Sul, Brasil

Novo Hamburgo, Brazil

Initially working as a public servant, since April 2011, for the role of Computer Technician in which I was approved in the first position, with a final grade of 8.5/10.In 2016, I was promoted to coordinator of the Technical Support department, becoming responsible for the vast majority of work flows and procedures inherent to it; acting in the technical and behavioral development of the team, in providing Level 3 assistance to the user and in the leadership of Level 1 and 2 employees;… Show more Initially working as a public servant, since April 2011, for the role of Computer Technician in which I was approved in the first position, with a final grade of 8.5/10.In 2016, I was promoted to coordinator of the Technical Support department, becoming responsible for the vast majority of work flows and procedures inherent to it; acting in the technical and behavioral development of the team, in providing Level 3 assistance to the user and in the leadership of Level 1 and 2 employees; management and assistance to staff.In 2019 I was invited by the board to coordinate the City Hall Network and Telecom team. Since then, I have been responsible for the entire data and voice network of the enterprise (serving the City Hall, schools, hospital, health centers, among many other departments), which covers planning and maintenance of the metropolitan fiber optic network, planning and maintenance of the telecom network (analog network and VoIP), the city's video monitoring network, management and inspection of network projects, supervision of professionals working in the area, preparation of Public Notices and Terms of Reference for the acquisition and maintenance of network assets, administrative and technical management of suppliers. Show less

Esteio, Brazil

I initially worked as a public servant in the position of Administrative Assistant and after 18 months I was invited to work as a Computer Technician in the City Hall Health Department, a function through which I had the opportunity to develop and design the entire process necessary for the complete informatization of the city's public health network.

Technologist In Computer Networks, Telecommunications Networks

Computer Technician, Information Technology