Nelson Tan Email and Phone Number
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Nelson Tan is a seasoned multi-disciplinary leader across domains in Technology, Finance, Sustainability and Business Operations.As a technology leader, Nelson has extensive experience driving IT transformations and managing complex technology platforms in various industries, including B2B and B2C. He has a proven track record of modernizing and digitalizing large scale IT platforms, driving Cloud & High-Performance Computing strategy, and championing cybersecurity initiatives. Nelson currently holds the position of Executive Director of Digital Delivery at INSEAD, a global role that oversees the definition, delivery, operation, and support of the technology environment. Prior to joining INSEAD, Nelson was the Deputy Chief Business Technology Officer at Singapore Pools, a socially responsible gaming company with an annual revenue of $12B. In this role, he oversees omni-channel platforms across retail, mobile, online, and telebets.In the domain of Finance, Nelson holds an MBA with specialization in Finance, and currently serves in the HomeTeamNS Finance Committee, which oversees the investment strategy and decisions.Nelson holds an Executive Certificate in Corporate and Environmental Sustainability, and chaired the Green Up! Committee in Singapore Pools, leading company-wide initiatives that limit the impact on the environment by optimizing business processes and resource usage. For Business Operations, Nelson was the deputy chair of Singapore Pools Operations Committee, which provided oversight and coordinated the day-to-day business operations of Singapore Pools to achieve financial and non-financial objectives for the year. Nelson is a transformational leader and has championed transformations and projects across various technology platforms and business domains. He is currently an EXCO member of the IT Management Association, a HomeTeamNS Finance Committee member, and a former EXCO member of Singapore Advanced Research and Education Network (SingAREN).Nelson holds a First Class Honours degree in Bachelor of Science (Computer and Information Sciences) and a Master of Business Administration from the National University of Singapore.
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Executive Director Of Digital Delivery, GlobalInseadSingapore
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Executive Director Of Digital Delivery, GlobalInsead Nov 2024 - PresentFontainebleau, Singapore, Abu Dhabi, San Francisco, OoOverseeing the definition, delivery, operation, and support of INSEAD's technology environment.
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Information Technology Management Association (Itma) Executive Council MemberItma - It Management Association (Singapore) Apr 2020 - PresentSingapore, Singapore, Sg -
Hometeamns Finance Committee MemberHometeamns Mar 2019 - PresentSingapore, Singapore, Sg -
Deputy Chair, Operations CommitteeSingapore Pools May 2022 - Nov 2024Singapore, Singapore, SgThe OC oversees and coordinates the day-to-day operations of Singapore Pools’ business so as to achieve the objectives for the financial year. These objectives cut across the organisation and include financial as well as non-financial measures. -
Chair, Green Up! CommitteeSingapore Pools Apr 2022 - Nov 2024Singapore, Singapore, SgSingapore Pools is an environmentally responsible organisation. The GU oversees and drives company-wide initiatives to limit our impact on the environment by optimising our business processes and use of resources. In doing so, we aim to be a role model for green practices to our staff, customers and the community.
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Deputy Chief Business Technology OfficerSingapore Pools Nov 2020 - Nov 2024Singapore, Singapore, SgResponsible for all IT applications and infrastructure within Singapore Pools across 300 retail outlets, 1600 betting terminals, 24x7 online, and mobile channels for millions of users in Singapore. These gaming services are similar to core banking applications that requires real-time accuracy and integrity, with high performance requirement catering to major events like festive lottery draws, Euro Cup and World Cup.
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Singaren Executive Committee MemberSingaren Mar 2019 - Nov 2020Singapore, Sg -
Director, Infocomm InfrastructureNanyang Technological University Dec 2018 - Nov 2020Singapore, Singapore, SgNanyang Technological University (NTU) is a research-intensive university, having 33,000 undergraduate and postgraduate students in the colleges of Engineering, Business, Science, Humanities, Arts and Social Sciences, Graduate College and Lee Kong Chian School of Medicine, within a 200-ha lush green, residential campus in the western part of Singapore, and a second campus in the heart of Novena, Singapore’s medical district. 3 key areas of responsibilities:1) University wide IT Infra comprising of data centers, servers, storage, network, cloud, databases backup, end-point management, automation, M365, etc.2) High Performance Computing comprising of 200 TFlops, 2.5 PB and GPGPU.3) 20 School/Centres IT teams providing application development & maintenance, level 1 & 2 IT support for server, end-points, AV, eLearning platforms. -
Senior Vice President, Global Head Of Core Infrastructure & OperationsGic Jan 2015 - Nov 2018Singapore, SgGlobal Head of Core Infra responsible for fulfillment & operations of all server, storage, network, database, data center and IT operations globally.Cloud Strategy: Responsible for driving cloud strategy & plans within & outside of firm, providing thought & technical leadership to infrastructure and application teams in the development of cloud ready & cloud native systems, & engaging business owners on cost-benefit of Cloud adoption.Cloud Management: A highly scalable, elastic, on-demand global hybrid cloud infra that provides on-demand scale infra, which together with Agile Operating Model, shortens IT Service Delivery time significantly. Included a modernized private cloud on hyper-converged hardware, & public clouds on AWS and Azure, all connected via a cloud exchange network. Enabled container technology based on Docker & Kubernetes.Service Delivery: Service oriented approach to ensure fast infra delivery, solutioning & consulting to ensure reliable & robust system design. Dashboards that provide visibility of the infra management, KPI and SLA to the business. Global Service Catalog that modernizes the user experience on consumption of IT Services with integration into the automated infrastructure, with pay per use showback capability, and provides users an online shopping experience in consuming IT services, anytime, anywhere, and securely.Income & Expense Framework: Overhauled the entire infrastructure chargeback to provide end-to-end full visibility of total infrastructure costs including all hardware, software, headcount, and vendors to business along cloud model of IaaS and PaaS, and benchmarked to public cloud for cost effectiveness.Implemented a Digital Workplace that offers an “office of the future” experience with high fidelity AVVC capabilities, immersive telepresence, wireless presentation, intelligent workplace management supporting room and desk reservations, digital boards, virtual assistance, IoT, VDI, enabling a highly agile workforce. -
Head Of Network & DatabasePsa Corporation Limited Oct 2013 - Dec 2014Singapore, SgPSA is the leading global port operator with 29 ports, and 30,000 staff. Singapore is the flagship port, and the world largest transhipment port handling over 33M TEU annually, with connectivity to 600 ports.Headed a department of over 40 staff in the operational management of the entire organization’s security, network and database infrastructure overseeing the following: - Firewall, IDS, VPN, Proxy, RSA, OTP, TACACS+, ACS - Thousands of network devices from CISCO, HP, ADVA - Hundreds of database instances from Oracle (including RAC, RMAN), MSSQL, MySQL, SQLMX and Shareplex, GoldenGate replications Lead the transformation of the team in areas of Security Management, Network Automation, and Operations Support to achieve higher productivity and efficiency. Responsible for 24x7 security management, incident management, root-cause analysis, with 99.99% service level management of the entire enterprise networks and databases. Technology Modernization: Responsible for the Data Center network refresh from Cisco Catalyst to Nexus, which is a major product change, to support scalable network virtualization in anticipation of new port terminals as part of business capacity growth. Also refreshed the video network from 15-year old ATM technology to Optical Network technology to support massive scale of remote crane operations. -
Head Of Service Management, Project Management, SecurityPsa Corporation Limited Jul 2011 - Sep 2013Singapore, SgHeaded the department to drive Security Management, Vendor & Contract Management, Service Management (ITSM), and Project Management in a 24x7 business critical environment. Security Management & Master Plan: With the backdrop of tighter cybersecurity protection of Singapore’s Critical Infrastructure, I was responsible for the IT Security of the entire company, reporting directly to the CIO. Formalized and championed a 2-year Security Master Plan that significantly improved the detection, prevention and recovery capabilities of the entire company. The Master Plan delivered Security Information and Event Management (SIEM), Vulnerability Management Systems, Website Defacement monitoring, Incident response framework and processes, Secured office access via 802.1x device authentication, Secured remote access via VDI & RDS, 2FA for administrative accesses to network, systems and application infrastructure, Centralized LDAP for administrator accounts, Security awareness via roadshows, online assessment, security information portal. Responsible for the oversight and enforcement of IT Security Policies and Standards (based on ISO 27000).Application Offshore Development Outsourcing Management: Managed the offshore development outsourcing contracts for the entire IT organization. Led the negotiation of contract renewal amid changes in vendor management, and with consideration of keeping key vendor managers stable to reduce transition risks. Service Management & Project Management: Driven and governed the processes for Service Management and Project Management. Vice-chair to CIO for the Project Management Office to oversee project management across all IT departments. Vice-chair to CIO for Service Management Office that drives continuous improvement to SLA and ITIL processes across all IT departments. Adopted and implemented NICF Competency Framework for IT Division.
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Senior ManagerPsa Corporation Limited Dec 2000 - Jun 2011Singapore, SgHeaded various teams responsible for 24x7 security management, system administration, project management and 99.99% Service Level management of mission critical systems, consisting of a wide variety of technical products and technologies.
Nelson Tan Skills
Nelson Tan Education Details
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Nus Business SchoolFinance Specialisation -
National University Of SingaporeComputer Science
Frequently Asked Questions about Nelson Tan
What company does Nelson Tan work for?
Nelson Tan works for Insead
What is Nelson Tan's role at the current company?
Nelson Tan's current role is Executive Director of Digital Delivery, Global.
What is Nelson Tan's email address?
Nelson Tan's email address is ne****@****.com.sg
What schools did Nelson Tan attend?
Nelson Tan attended Nus Business School, National University Of Singapore.
What skills is Nelson Tan known for?
Nelson Tan has skills like Project Management, Outsourcing, Information Security, Vendor Management, It Management, Infrastructure, It Strategy, Management, Business Analysis, Team Management, Security, Software Development Life Cycle.
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