Nelson Velez Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Greater Boston Area

Bridgeport, Ct

• Manage Technical and Network Support departments with a team of 12 staff members; report to the CIO.• Plan and develop the day to day policies and procedures at the client location necessary to carry out computer operations.• Coordinate with users to determine service quality and identification of needs. Communicate with managers to determine impact of proposed changes in hardware/software on computer operations and services to users.• Review daily logs and reports to detect slowdowns/errors, perform root cause analysis, and design apt remedy plans.• Consult with software/hardware vendors and workers to solve problems impeding computer processing; evaluate and determine compatibility and integration of existing systems with technologies. Also evaluate information technology projects to assess hardware, software adequacy, and recommend equipment purchase. Develop budget and monitor expenses.• Direct activities of tape library/backup system to ensure usage of disaster recovery and business continuity capabilities.• Strategically use resources for Email troubleshooting, Network configuration, and deployment of new technologies.• Accountably monitor all network devices, applications, vendor management, and procurements of goods.

Manage and maintain the college’s network and servers operationsWork closely with engineering and other team members to recommend design and deliver the best solutions for the college with focus on reliability and scalability in a 24x365 environmentIdentify, recommend and implement router and switches configurations, servers’ enhancements including Group Policy object deployment, antivirus and SPAM filtering, security, risk assessment, and disaster recovery planningMonitor and provide metrics of network usage

Adjunct Faculty for the CIT department.Courses: Wireless (CWNA), Windows 2008 Server, and Information Systems Security (Security+)

Provide system support, maintenance, and administration for servers, Cisco routers, switches, access points, Cisco firewalls, and other network infrastructure devices. Duties include Active Directory, DNS, DHCP, Cisco IOS, VLANS, routing protocols, VPN, backups, and Exchange.

Doctor Of Business Administration, Information Systems Management

Qualitative and Quantitative research methods, Statistics, Risk and Operation Management, Supply Chain, Management Information Systems.

Ms, Management Concentration Information Systems Security

Graduate Degree Management with a specialization in Information Security.

B.S, Information Systems

Excellent School

Education record