Tennille N. Email & Phone Number

Fort Mill, Sc, Us

York County, South Carolina, United States

York County, South Carolina, United States

Indiana, United States

 Implemented effective CRM strategies for client relationship management, prioritizing prompt communication and claims management issue resolutions. Conducted thorough audits for 2,000+ department claims, managing multiple commercial lines and personal lines damage perils, demonstrating meticulous attention to detail and risk evaluation expertise. Participated in comprehensive training programs covering risk management, compliance procedures, and client management, including fraud… Show more  Implemented effective CRM strategies for client relationship management, prioritizing prompt communication and claims management issue resolutions. Conducted thorough audits for 2,000+ department claims, managing multiple commercial lines and personal lines damage perils, demonstrating meticulous attention to detail and risk evaluation expertise. Participated in comprehensive training programs covering risk management, compliance procedures, and client management, including fraud case analysis and insurance inspection techniques. Passed the New York and Pennsylvania Physical Damage Appraiser state PSI exams. Provided mentorship to new employees in claims handling adjustment, nurturing their growth in client management, risk assessment, and compliance standards. Executed strategic plans to improve operational efficiency and stimulate business growth, tailoring initiatives to enhance client satisfaction. Implemented quality assurance processes to uphold accuracy and consistency, monitoring employee performance and offering feedback for improvement. Show less

Dallas County, Texas, United States

 Effectively handled residential property estimates, displaying strong analytical skills and proficiency in assessing various damage perils, including water mitigation, wind, and hailstorm damages. Maintained client relationships throughout the claims process, ensuring customer satisfaction and effective communication during challenging circumstances. Demonstrated strong written communication skills by preparing initial and supplemental claim estimates, ensuring accuracy and detail… Show more  Effectively handled residential property estimates, displaying strong analytical skills and proficiency in assessing various damage perils, including water mitigation, wind, and hailstorm damages. Maintained client relationships throughout the claims process, ensuring customer satisfaction and effective communication during challenging circumstances. Demonstrated strong written communication skills by preparing initial and supplemental claim estimates, ensuring accuracy and detail in the documentation. Managed pre-auditing for fraud investigations, emphasizing the importance of risk management protocols and fraud prevention. Show less

Mecklenburg County, North Carolina, United States

 Successfully managed and conducted inventory reviews for over 75+ Southeast Region Walmart Supercenter retail stores annually, maintaining a consistent metric of 85% or higher over 3 years, showcasing strong attention to detail and analytical skills. Acted as Business Support Liaison, demonstrating effective communication with Regional Store Management, Corporate Controllers, and Internal Auditors, highlighting strong interpersonal and communication abilities. Demonstrated strong… Show more  Successfully managed and conducted inventory reviews for over 75+ Southeast Region Walmart Supercenter retail stores annually, maintaining a consistent metric of 85% or higher over 3 years, showcasing strong attention to detail and analytical skills. Acted as Business Support Liaison, demonstrating effective communication with Regional Store Management, Corporate Controllers, and Internal Auditors, highlighting strong interpersonal and communication abilities. Demonstrated strong leadership and mentoring capabilities by providing on-the-job training and guidance to SPEC. III team members in their roles, while also identifying & analyzing high-risk vendor invoicing and high-dollar transaction red flags. Show less

Mecklenburg County, North Carolina, United States

 Implemented and applied both the Stadium and NFL (SOP) policies and codes of conduct within the Guest Services Division of Bank of America Stadium.  Managed operational tasks that were assigned as related to assist stadium operations, customer service, and safety regulatory procedures and resolved guest related issues during area gameday events.  Supervised private stadium facility area access points; observed employees, fans, and guest visitor entry into owner suites and near… Show more  Implemented and applied both the Stadium and NFL (SOP) policies and codes of conduct within the Guest Services Division of Bank of America Stadium.  Managed operational tasks that were assigned as related to assist stadium operations, customer service, and safety regulatory procedures and resolved guest related issues during area gameday events.  Supervised private stadium facility area access points; observed employees, fans, and guest visitor entry into owner suites and near player access areas at home games and local college events. Applied operational risk avoidance strategies to deescalate disorderly guests while also working in direct conjunction with the Guest Services Supervisors and assisting the Mecklenburg County Police Department. Show less

York County, South Carolina, United States

 Managed strategic partnership supplier contract accounts, demonstrating strong client management and negotiation skills. Conducted compliance audits to ensure adherence to industry regulations and internal policies, minimizing risks and upholding organizational integrity. Oversaw daily fleet operations and safety program management compliance, emphasizing the importance of maintaining DOT and Safety Regulations for risk management.  Administered quality control policies and… Show more  Managed strategic partnership supplier contract accounts, demonstrating strong client management and negotiation skills. Conducted compliance audits to ensure adherence to industry regulations and internal policies, minimizing risks and upholding organizational integrity. Oversaw daily fleet operations and safety program management compliance, emphasizing the importance of maintaining DOT and Safety Regulations for risk management.  Administered quality control policies and standard work procedures, ensuring operational efficiency and compliance with industry standards. Evaluated truck driver employee and dispatcher performance, identified training needs, and supported professional development initiatives to enhance team performance. Show less

Mecklenburg County, North Carolina, United States

 Managed a $60(mil) commercial credit portfolio, which included over 300 national business customer trade accounts. Audited and monitored vendor commercial account performance and claims-related data for domestic and international contract partners of XPO Logistics.• Verified business/commercial trade references when underwriting and assigning new vendor credit application approvals. Determined new and existing customers’ account risk by analyzing credit reports from Experian, Dun… Show more  Managed a $60(mil) commercial credit portfolio, which included over 300 national business customer trade accounts. Audited and monitored vendor commercial account performance and claims-related data for domestic and international contract partners of XPO Logistics.• Verified business/commercial trade references when underwriting and assigning new vendor credit application approvals. Determined new and existing customers’ account risk by analyzing credit reports from Experian, Dun & Bradstreet, and Cortera.• Researched reconciliations of cash adjustments within Oracle and McLeod for monthly reporting to credit manager and CFO. Audited journal entries in compliance with SOX, GAAP, and XPO Logistics policies and procedures. Led monthly reporting of clients’ credit usage to credit manager and CFO, determining account credit limit adjustments. Assisted in coordinating audit preparedness activities for quarterly and annual external audits. Show less

Fort Bragg, North Carolina And Heidelberg, Germany

US ARMY Reserves – Honorable Discharge US ARMY Active-Duty - Honorable Discharge Oversee office personnel, ensuring efficient operations and adherence to organizational protocols.Manage specific personnel functions within the unit, ensuring accuracy and compliance with regulations. Supervise Battalion S1 (personnel staff) and personnel services support activity, ensuring timely and accurate support to all personnel. Perform duties at preceding skill levels, including… Show more US ARMY Reserves – Honorable Discharge US ARMY Active-Duty - Honorable Discharge Oversee office personnel, ensuring efficient operations and adherence to organizational protocols.Manage specific personnel functions within the unit, ensuring accuracy and compliance with regulations. Supervise Battalion S1 (personnel staff) and personnel services support activity, ensuring timely and accurate support to all personnel. Perform duties at preceding skill levels, including quality assurance of personnel-related products to maintain high standards. Provide expert advice to the commander, adjutant, and other staff members on personnel administration activities, ensuring alignment with organizational objectives and regulations.Develop and implement strategies to enhance personnel management processes and improve overall efficiency. Conduct regular assessments to identify areas for improvement and implement corrective actions as necessary. Collaborate with cross-functional teams to support organizational goals and mission readiness.Stay updated on changes in personnel regulations and policies to ensure compliance and mitigate risks. Mentor and train junior personnel to develop their skills and enhance team performance. Show less

Bachelor'S Of Science

Course Graduation: 09/2018

Pre-Licensing Certification