Nelusha Silva Email & Phone Number

Dubai, Ae

United Arab Emirates

• Identified Growth Opportunities and pursued new business opportunities to drive revenue and market expansion.• Developed and maintained strategic relationships with clients and partners to boost retention and business growth.• Conducted research to understand market trends, competitive dynamics, and potential growth areas.• Created and executed business development plans aligned with organizational goals and objectives.• Negotiated contracts and agreements to secure profitable business deals and partnerships.• Tracked and analyzed key metrics to assess the success of initiatives and make informed decisions.

Dubai, United Arab Emirates

• Senior Customer Success Specialist with strong experience in marine freight logistics.• Experienced in building great client relationships, assuring customer satisfaction, and generating revenue development. • Skilled in providing personalized solutions that meet and exceed customer requirements. • Capable of applying industry knowledge and market insights to improve service performance and increase customer value. • Experienced in handling complicated logistical operations and resolving problems efficiently. • Strong communication, negotiating, and problem-solving skills. • Committed to providing excellent customer experiences while meeting company objectives.

United Arab Emirates

• Proven track record of increasing revenue, developing market presence, and building strategic alliances in the logistics business. • Capable of developing and pursuing new business possibilities, negotiating contracts, and delivering customized solutions to satisfy customer needs. • Proficient in market analysis, competitive evaluation, and strategic planning to meet corporate goals. • Strong leadership, communication, and relationship-building abilities. • In the competitive logistics market, we are committed to generating organizational success via innovative methods and customer-centric tactics.

United Arab Emirates

• Account Manager with experience in the logistics business. Managed revenue –generating team of AED 20 million. • Experienced in cross-functional cooperation, issue solving, and project management. Excellent communication, negotiating, and organizing abilities.• Dedicated to customer success and maximising commercial prospects in the competitive logistics industry.• Successfully expanded connection with prominent customers such as Nestle, Sara Fashion and Majid Al Futtaim by offering solutions that met their job objectives. • Successfully generated new revenue and established long-term partnerships.• Successfully met team objectives and KPIs while developing GCC Land Transportation.• Managed a team of seven individuals and ensured team goals were met.

United Arab Emirates

• A Detail – oriented Assistant Manager with background in logistics Management. • Capable of coordinating transportation, warehousing, and distribution processes to increase efficiency and save costs. • Expertise in inventory management, supply chain coordination, and vendor relations. • Experienced in managing logistics, tracking shipments, and addressing transportation concerns. • Excellent analytical, problem-solving, and decision-making skills. • Effective communicator with the ability to work across functions and maintain effective logistical operations. • Committed to promoting continuous improvement and achieving great outcomes in the fast-paced logistics industry.

United Arab Emirates

• Set up ISO Process and obtained certification. • Successfully completed a USD 98,000 project for a key account. • Established multiple contracts for GCC Land Transport.• Trained and assisted a team of field sales personnel, resulting in 45+ shipments per month. • Developed and implemented strategies to launch the KRS Logistics brand in the market. • Led marketing campaigns and streamlined sales process.

United Arab Emirates

• Experienced in organizing promotional events, trade exhibitions and advertising campaign’s, excellent analytical, communication and projects management abilities. • Developed In 2014-2015 the US/ Middle East Trade channel had 1400 exports from 440 customers • In 2015-16, the budget increased by 20% compared to the previous year. • This lane had over 500 consumers and had a significant rise in transactional volumes. • Develop and implement effective strategies to enhance US trade lane volumes.• Coordinate and bridge gaps between abroad and local offices for efficient cargo movement. • Deliver presentations to important clients to earn their business. • Ensure timely submission of RFQs and tenders.• Collaborate with product and trade lane managers to monitor and improve quote-to-conversation ratio.

United Arab Emirates

• Expertise in market research, competitive analysis, and finding target consumers.• Budget targets were met quarter after quarter • Converting A grade clients to captive customers with at least 50 shipments each quarter. • Meeting defined budgetary, product, and trade lane targets.• Soliciting and winning major RFQs and tenders.• Create an active database of clients to ensure proper consumer profiling

United Arab Emirates

• A Detail – oriented Sales Coordinator with an emphasis on the logistics sector.• Proven experience assisting sales teams, maintaining client accounts, and ensuring seamless operations.• Capable of managing sales efforts, creating bids, and generating sales reports. • Expertise in CRM systems, data analysis, and customer relationship management. • Experienced in handling client queries, resolving difficulties, and delivering excellent customer service.• Strong communication, organizational, and multitasking skills.• Committed to improving sales efficiency and contributing to the overall success of the logistics industry.

United Arab Emirates

• A Detail – oriented Sales Coordinator with an emphasis on the logistics sector.• Proven experience assisting sales teams, maintaining client accounts, and ensuring seamless operations.• Capable of managing sales efforts, creating bids, and generating sales reports. • Expertise in CRM systems, data analysis, and customer relationship management. • Experienced in handling client queries, resolving difficulties, and delivering excellent customer service.• Strong communication, organizational, and multitasking skills.• Committed to improving sales efficiency and contributing to the overall success of the logistics industry.

Education record

Education record

Education record

Education record

Education record