Nelwin Chavis, Mba Email & Phone Number

Houston, Tx

• Exceptional customer service when assisting senior management with compiling new training strategies and initiatives. Provided excellent customer service always.• Developed and delivered comprehensive training programs to onboard new employees and enhanced the skills of existing staff.• Conducted needs assessments to identify knowledge gaps, skill deficiencies, and performance improvements.• Designed engaging training materials, including presentations, instructional guides, and eLearning modules.• Facilitated training sessions utilizing a variety of instructional techniques, such as lectures, group discussions, demonstrations, and hands-on activities.• Supported and provided coaching and mentoring sessions to address specific performance challenges.• Evaluated training effectiveness through assessments, surveys, and feedback sessions, and tracked training, attendance, completion, and results through the Learning Management System (LMS).

Houston, Texas, United States

• Exceptional customer service when assisting senior management with compiling new training strategies and initiatives. Provided excellent customer service always.• Developed and delivered comprehensive training programs to onboard new employees and enhanced the skills of existing staff.• Conducted needs assessments to identify knowledge gaps, skill deficiencies and performance improvements.• Designed engaging training materials, including presentations, instructional guides, and eLearning modules.• Facilitated training sessions utilizing a variety of instructional techniques, such as lectures, group discussions, demonstrations, and hands-on activities.• Supported and provided coaching and mentoring sessions to address specific performance challenges.• Evaluated training effectiveness through assessments, surveys, feedback sessions, tracked training, attendance, completion, and results through the Learning Management System (LMS).

Houston, Tx

•• Assisted the CEO with creating new Partnership program goals, objectives, and work plans, creating new sponsorship opportunities with hospitals, and public schools. Recommends, develops, and supports the CEO.• Oversaw the planning, development, and execution of multiple programs. • Collaborated with cross-functional teams to create and develop program budgets. • Monitored program performance and assessed key metrics to ensure the achievement of program objectives, and compliance with funding requirements.• Provided leadership, guidance to two program team members, and various volunteers and stakeholders.

Houston, Texas Area

• Managed all aspects of the W2 process for a large employee base, ensuring accuracy, and compliance with federal, state, and local regulations. • Prepared and distributed W2 forms to employees, ensuring proper formatting, and adherence to filing deadlines. • Responded to employee inquiries regarding W2 forms. Give clear and concise explanations.• Served as a subject matter expert on W2 policies, procedures, and guidance.• Participated in system upgrades and implementations to enhance efficiency and accuracy in W2 processes. Supports management, and decision-making processes, and update requirements. • Maintained up-to-date knowledge of IRS rules and regulations related to W2 reporting.

United States

• Provided comprehensive administrative support to the SVP and Executive Vice President. • Created travel arrangements with flights and hotel bookings that optimized time management and efficiencies with executives.• Proactively managed calendars, prioritized appointments, scheduled meetings, catering arrangements and setups, expense reports, and meeting coordination with colleagues. • Assisted in coordinating and organizing conferences.• Prepared meeting agendas, compiled materials, and took accurate meeting minutes.• Successfully managed all incoming/outcoming correspondence, including emails, phone calls, and mail, and ensuring timely response. • Responsible for creating and updating company database, spreadsheets, document formatting, proofreading, and editing of various projects.

Houston, Tx.

• Created and implemented comprehensive lesson plans in line with the state curriculum.• Managed classroom behaviors, and maintained a positive, and inclusive learning environment.• Optimized technology, and interactive tools to enhance student engagement, and facilitate learning. • Created personalized learning plans to address specific learning gaps. • Participated in various professional development workshops and seminars on classroom management and technology integration. • Collaborated with volunteers and parents to develop effective tutoring strategies that engaged students to excel. Coaching, counseling, and mentoring. • Negotiated, designed, and administered packages, and research.

Houston, Texas Area

• Liaison during the Human Resource Job Fair to sponsors, visitors, vendors, and employees.• Translated from English to Spanish company manual and edited company benefits manual. • Conducted research, gathered data, and prepared reports and requested by supervisors and team members. • Ensures requirements by studying and updating requirements. Supported reception duties, greeting visitors, answering phone calls, sorting mail, and directing inquiries to the appropriate departments. • Created travel arrangements with flights, and hotel bookings that optimized time management and efficiencies with executives. • Proactively managed calendars, prioritized appointments, scheduled meetings, catering arrangements and setups, expense reports, and meeting coordination with colleagues. • Analyzed and summarized information and trends. .• Responsible for creating and updating company database, spreadsheets, document formatting, proofreading, and editing of various projects.