Nelya Kril Email & Phone Number

Portugal

Skellefteå, Vasterbotten, Suécia

- Project Planning & Management: Developed and executed comprehensive project plans, aligning resources and timelines with strategic goals.- Cross-functional Collaboration: Facilitated effective communication between engineering, manufacturing, quality, and customer.- Risk Management: Identified and mitigated project risks, adapting strategies to overcome challenges.- Launch Execution: Oversaw all aspects of the product launch.

- Assisted with the procurement of goods and services for the company.- Maintained accurate records and documentation of purchasing activities.- Researched and identified potential vendors and suppliers.- Ensured that all procurement activities were in compliance with company policies and procedures.- Developed and maintained positive relationships with vendors and suppliers.- Assisted with the development and implementation of procurement strategies and processes.

- Elaboration of regulatory documentation for masterbatches (Technical Data Sheets, Safety Data Sheets, Food Contact Declarations, and others);- Evaluation of information to determine compliance with standards;- Review and prepare for annual audit for the ISO9001:2015 certification.

- Managed and maintained customer relationships across multiple regions and countries.- Communicated with customers via phone, email, and chat to provide product information, troubleshoot issues, and resolve complaints.- Demonstrated a thorough understanding of the company's products, production processes, and delivery schedules.- Provided technical support and guidance to customers on product features and availability.- Collaborated with internal teams such as sales, marketing, and logistics to ensure timely and accurate delivery of products- Monitored inventory levels and tracked customer orders to ensure customer satisfaction.- Fluency in multiple languages to communicate effectively with customers across different countries and regions.- Strong attention to detail and ability to work under pressure.- Consistently demonstrated exceptional communication skills and dedication to customer satisfaction.

- Control of raw material (pigments/solvents) and finished product (masterbatches) - Polymer injection- Analysis of unconformities