Intan N. Email & Phone Number

Jakarta Metropolitan Area

I have over two years of e-commerce experience, leading a business unit for haircare, skincare, and makeup brands. I boosted brand awareness by 2652% through KOL views and achieved 302% revenue growth within a month, driving a 376% GMV growth in six months. I guided marketing and advertising through data and market research, maximizing ROI and cutting costs, leading to a 114% increase in ROAS. I provided regular reports to the Marketing Director and CEO. I oversaw bi-monthly product launches and led marketing activities for quarterly brand launches. Collaborating with a team of 17, I ensured consistent GMV growth and fostered creativity. My efforts in channel optimization and market penetration enhanced brand awareness and GMV growth, partnering with top beauty stores and private outlets in Indonesia.

Jakarta Metropolitan Area

Managed two brands (haircare and skincare), achieving impressive GMV growth of 233% and 190% within 11 months. Developed and executed strategic brand communication with a team of 10, using social media, marketplaces, and KOL collaborations. Collaborated closely with Digital Marketing to exceed GMV targets and oversaw seasonal campaign content creation for consistent brand image.

Drove 1,000+ daily new visitors and achieved a 40% sales increase through a successful social media campaign for a viral product launch. Grew brand followers by 300% over 2.5 years with a long-term social media strategy. Produced daily engaging content, boosted organic traffic, and collaborated across teams for cohesive branding. Used analytics tools to monitor performance, track metrics, and report on campaign effectiveness for strategy refinement.

Jakarta Metropolitan Area

Responsible for generating daily social media content across platforms like X, Instagram, and Facebook to promote the app and maximize downloads. Manages digital marketing efforts, including paid social media ads and email campaigns aimed at customer retention through newsletters and account registration reminders. Also oversees the monthly marketing budget to ensure optimal resource allocation. As Marketing Lead, guides the team in executing strategic marketing plans, driving growth, and ensuring consistent brand messaging across all channels.

Shanghai, China

Shanghai, China

Researched social media trends and collaborated with a graphic designer to create monthly content plans for a wedding dress retail store and a Korean pre-wedding photography service. Published engaging content on Instagram, Facebook, and Pinterest, optimizing company pages for enhanced engagement. Analyzed social media insights and generated weekly reports to refine strategies for both brands.

Singapore, Singapore

Managed sales operations for a premier Asia-based yoga studio franchise, setting weekly sales targets and KPIs. Updated leads and client databases, focusing on C-level executives. Provided personalized client engagement, offering tailored recommendations and conducting service calls for event updates, feedback gathering, and referrals. Implemented sales procedures, including calls, emails for trial invitations, personalized packages, and agreement management to meet KPI goals.

Singapore, Singapore

Handled sales and inventory management, including setting daily targets, submitting monthly cash deposits and sales reports, and managing weekly stock using SAP tools. Oversaw financial operations, ensuring accurate reconciliation of cash and credit transactions, and operated POS systems for customer purchases. Provided end-to-end customer service from pre- to post-purchase, offering personalized product recommendations. Directed monthly visual merchandising efforts, arranging displays and window setups according to floor plans and guidelines.

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Supported the campus administration by accurately inputting student grades into the university system, ensuring timely and correct academic records.- Assisted in organizing and managing formal campus events such as graduation ceremonies, conferences, and guest lectures.- Facilitated the enrollment process for new students, handling payments, transfers, and documentation, while providing clear guidance on procedures for a seamless registration experience.

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Organized and coordinated welcome parties for each new intake, fostering community and networking among freshmen.- Led guided campus tours to help new students familiarize themselves with facilities, services, and faculty.- Managed orientation weeks for both bachelor’s and master’s intakes, ensuring smooth onboarding, academic introductions, and student engagement.- Represented the university at educational fairs, promoting campus programs and offerings to potential students, and providing insights into student life and academic opportunities.

Bachelor Of Arts - Ba, Marketing/Marketing Management, General

Second Class Honours

Bachelor Of Arts - Ba, Marketing/Marketing Management, General

Second Class Honours: 1st Division Double degree certificate