• Successfully build in-house billing team for Indian Oil Adani Gas • Completely Managing PNG-CNG Billing for 19 Geographical Location • Handling customer complaint for 19 Geographical Location • Providing SAP Training to the new joiners

Worked as a SAP IS-U Billing & Invoicing Functional consultant , Handled Configuration and testing of the Billing master Data for Industrial, Commercial and Domestic Consumers , Involved in Business interactions for Requirements Gathering , Solution Configuration , Unit and Integration testing and Post-Go live support .

• Survey of Domestic & Commercial Customers.• Proposal for PNG connection.• Preparing Ageing Report of Industrial Customer.• Handling Billing of PNG-Domestic customers in SAP.• Direct involvement in all the end user activities, starting from customer registration, billing till move out.• Management Information System (MIS) Report.• Maintaining Database in CRM Portal.• Analyze the Sale Report on monthly basis.• Track day to day records of the payments from bank statement.• Manage all the necessary documents of running PNG customers.• Managing customers grievances.