Nemanja Kovacevic Email & Phone Number

Belgrade, Serbia

Banja Luka, Serb Republic, Bosnia And Herzegovina

Banja Luka, Bosnia And Herzegovina

- Organizing and coordinating of sector- Communicating in the name of the sector with other units, group, regulators, and other organizations and institutions, external associates and clients- Budget planning and overseeing of expenses- Project management of all new implementations and improvements of digital channels and payment cards- Following of the market and competitors- Establishing cooperation with vendors and their monitoring- Education of the employees- Management of card payment portfolio, optimization and following its usage- Managing services on ATMs, Info and POS terminals and optimization- Profitability of the ATM and POS network- Approving ATM locations- Making, following and realization of online salesProjects:- Unattended POS terminals- Equipping local taxi fleet with POS terminals with support of card organization- Implementation of Ingenico Tetra family of POS terminals- Implementation of E-commerce solution- Implementation of Lounge Key service- Implementation of Visa DCC service- Restructuring of payment card portfolio (increasing share of one brand in card portfolio)- Promotion of payment cards through discounts on card payments

- Active participation in the process of developement of new card products and improvments of existing ones- Chip and chip profile certification with card organizations (Visa, Mastercard), processors and plastic and chip vendors - Following of mandates of card organizations (Visa, Mastercard) - Contacting card organizations regarding all issues related to their mandates, implemetation of new card products, improving of existing ones - Active participation in the process of development of new and improving existing services offered on ATMs and POS terminals- Assessment and following of the work and profitability of POS and ATM network, number of transactions on ATMs and POS terminals and validation of individual locations - Coordination of ATMs installation - Following of work of individual POS terminals and eliminating causes of inactivity - Testing of application and services in association with vendor of software solution - Certification of ATMs and POS terminals with card organizations and processing center - Following and reporting about work of ATM and POS terminal network - Updating and making internal instructions and procedures- Following market and competition - Internal training of staff Projects:- Implementation of 3D secure solution for issuing - Implementation of contactless chip profile on payment cards- Implementation of device for automatic cash deposit

Banja Luka

- Active participation in the process of developement of new and improving existing services offered on ATMs and POS terminals- Assessment and following of the work and profitability of POS and ATM network, number of transactions on ATMs and POS terminals and validation of individual locations - Coordination of ATMs installation - Following of work of individal POS terminals and eliminating causes of inactivity - Testing of application and services in assosiaction with vendor of software solution - Certification of ATMs and POS terminals with card organizations and processing center - Updating and making internal instructions and procedures- Following market and competition - Following and reporting about work of ATM and POS terminal network - Internal training of staff Projects:- Certification, testing and implementation of Ingenico Telium 2 POS terminal family, making of internal documentation and instructions for merchants - Implementation of cash in service on ATMs - Implementation of contactless payments on POS terminals - Implementation of Dynamic currency conversion (DCC) service on ATMs- M-Cash, Money send – Implementation of cash withdrawal on ATM without a card using mobile banking aplication ankarstva- Implementation of inactive POS terminals fee - Implementation of new card product Sberbank payment Pika card, testing of loyalty modul, coordination automatic export and exchange of files between members of loyalty scheme

Banja Luka

- Providing support in dealing with payment cards, ATMs and POS terminals - Supervision of using payment cards and prevention of potential fraud of payment cards - Preparing Installation and supervision of ATM network - Following and adjustment of accounting and real amount of cash in ATMs - Checking of documentation and request for issuing of POS terminal, preparing terminals for installation and following of POS terminals after installation - Keeping records of ATMs and POS terminals in the network and their stock