Hi, I'm Nemo, a dedicated and results-oriented professional specializing in customer success and web design. With a Bachelor of Fine Arts (BFA) from Concordia University and a broad background in various roles and industries, I bring a unique blend of creativity and strategic thinking to my work.My experience includes 4 years at Shopify and 1 year at BrandBastion, where I excelled in customer success and business coaching. I supported e-commerce entrepreneurs and clients in enhancing their online presence and driving sales, developing strong relationships, and delivering tailored solutions to meet their needs. As a freelance web developer, I’ve crafted functional and visually appealing websites for clients worldwide, managing international payments and ensuring smooth communication throughout.Additionally, my role in digital marketing for a travel company allowed me to boost social media engagement and website traffic by 50%, showcasing my ability to drive measurable results. My passion for customer success fuels my commitment to creating meaningful and positive experiences for clients, and I thrive on building lasting relationships and understanding customer needs.I’m proud of my contributions Customer Success, where I apply my expertise and enthusiasm to make a significant impact. I look forward to connecting with like-minded professionals, exchanging insights, and collaborating on innovative projects. Let’s work together to achieve outstanding results!