- teaching English to kindergarten and primary level kids- KET and Talking Trinity courses- nursery classes- preparing lesson plans and materials needed for classes- conducting monthly assessments- marketing activities, demo classes, etc.

Troubleshooting networking, hardware and software issues in POS environment. The jobalso entails solving issues with credit card transactions and payment processors,reporting discrepancies as well as API integrations.

The position entails coordination of repair and maintenance jobs for high profile ITcompanies, such as Cisco, Vodafone, Polycom, T-Systems, BT, etc. My team was incharge of receiving and logging requests from customers, ordering new equipment,working with field teams to dispatch engineers on time in order to meet the SLA.

The position requires providing assistance to the customers regarding the use and set upof their products. It also entails troubleshooting any software or Internet connectionissues that might arise with the use of our products. The main objectives are keeping theservice level above the target and reaching the average handle time, while ensuringhigh customer satisfaction score.

My job consisted of helping readers in the use of library catalogs, databases, andindexes to locate books and other materials, and by answering questions that requireonly brief consultation of standard reference. The other part of the job not related tostudents and the faculty staff included compiling records, sorting and shelving books orother media, removing or repairing damaged books or other media,and checkingmaterials in and out of the circulation process.