Nenad Mirkovic Email & Phone Number

Serbia

Belgrade, Serbia

Belgrade, Serbia

Belgrade, Serbia

• Coordination & communication with customers, different vendors or within team members from site visit to handing over to customers with complete interior works & installation of deliverables• Respond immediately to customer or vendor concerns or problems by resolving them or byescalating them to the proper associate, team member or regional project manager.• Responsible for scheduling customer installation activity.• Constant planning and effort to achieve deliveries within allotted time frame• Coordinating and monitoring the performance of vendors in maintaining the timeframe & quality of the materials & services delivered

Las Vegas, Nevada Area

 Provides the first point of contact for advisors and their clients, relationship partners, or directly for clients, regarding service issues, requests, policies, procedures, account information, and self service issues.  Serves as first customer point of contact regarding service issues, assist in troubleshooting for issues, and enter complex service requests into appropriate systems for resolution by appropriate service partners, ensuring that all pertinent information has been gathered and accurately entered to ensure prompt resolution.

Las Vegas, Nevada Area

 Establishing retaining and deepening relationships with branch customers and potential customers to achieve team sales goals and provide quality customer service. Resolving complex service issues or referring to appropriate associate to guarantee customer satisfaction and retention. Providing proactive sales activities of basic products while referring more complex requests (e.g. complex small business accounts or mortgages) to an associate with more in-depth expertise. Processing transactions accurately and efficiently to build customer confidence and trust, based on established policies and procedures.

 Responsible for communication with foreign correspondents in relation to complaints(by phone or in writing), issuing reports to authorized persons about suspicious transactions and possible client identity theft, reconciling analytical bookkeeping records with Ledger, etc. Controlled and booked entries from foreign exchange transactions Prepared payment orders to be executed by way of remittance or other payment methods

 Administered new account openings for small and mid-size businesses  Analyzed credit applications, conducted negotiations of credit terms and conditions, credit agreements and other documents related to the credit/loan applications Presented a wide array of bank products and services to potential clients

Bachelors Degree, Business Administration

Bachelors Of Science, Business Administration; Business Administration

Natural Sciences