Nency Dhaduk

Nency Dhaduk Email and Phone Number

Freelance @ Upwork
Calgary, AB, CA
Nency Dhaduk's Location
Calgary, Alberta, Canada, Canada
About Nency Dhaduk

As a Software Tester with two years of experience in manual testing, I bring a keen eye for detail and a strong understanding of software testing principles. With a Bachelor's degree in Computer Engineering, I am well-equipped to navigate the complexities of software testing processes and methodologies.Throughout my career, I have honed my skills in conducting thorough testing, identifying and documenting defects, and collaborating with cross-functional teams to ensure high-quality software releases. I am proficient in manual testing techniques and tools, and have a solid understanding of SDLC, STLC, and Agile methodologies.I am a proactive learner, always seeking to stay updated with the latest industry trends and advancements in software testing. My strong analytical and problem-solving skills enable me to quickly identify issues and suggest effective solutions. I am a team player, able to effectively communicate and collaborate with colleagues, stakeholders, and clients.If you are looking for a dedicated and skilled Manual Software Tester who is passionate about delivering top-quality software, I would be thrilled to contribute my expertise to your team. Let's connect and discuss how I can add value to your organization!

Nency Dhaduk's Current Company Details
Upwork

Upwork

View
Freelance
Calgary, AB, CA
Website:
upwork.com
Employees:
144019
Nency Dhaduk Work Experience Details
  • Upwork
    Freelance
    Upwork
    Calgary, Ab, Ca
  • Tech Mahindra
    Customer Service Representative
    Tech Mahindra Apr 2023 - Present
    Calgary, Alberta, Canada
     Offer prompt and professional support to customers through chat, addressing inquiries, troubleshooting mobile device issues, and assisting with billing or account-related concerns. Collaborate with technical teams and utilize resources to efficiently troubleshoot and resolve issues, ensuring minimal downtime and seamless mobile service experience for customers.
  • Upwork
    Freelance
    Upwork Feb 2024 - Present
  • Walmart
    Customer Service Representative
    Walmart Oct 2022 - Apr 2023
    Brampton, Ontario, Canada
     Greeted all customers in a polite and friendly manner. Processed all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program. Promoted company sponsor programs, such as credit card service, product protection, and charity initiatives. Ensured safe work practices were followed, including proper lifting and maintaining a clean work area.
  • Casepoint Llc
    Associate Software Tester
    Casepoint Llc Aug 2020 - Jul 2022
    Surat, Gujarat, India
    Collaborated with team members and stakeholders to understand software requirements, develop a comprehensive test plan, and create detailed test cases accordingly. Executed test cases manually, following established testing procedures, and recording test results. Reported defects or issues found during testing using bug tracking tools, such as JIRA. Created and maintained test documentation, including test plans, test cases, and test reports Collaborated with developers, product managers, and other team members to understand software requirements, review user stories, and provide input on product quality. Contributed to quality initiatives by identifying process improvements and sharing best practices with the team. Analyzed NLU model datasets and recorded calls for issue identification and improvement suggestions.

Nency Dhaduk Education Details

Frequently Asked Questions about Nency Dhaduk

What company does Nency Dhaduk work for?

Nency Dhaduk works for Upwork

What is Nency Dhaduk's role at the current company?

Nency Dhaduk's current role is Freelance.

What schools did Nency Dhaduk attend?

Nency Dhaduk attended Algoma University, Gujarat Technological University (Gtu), Lourdes Convent High School - India.

Who are Nency Dhaduk's colleagues?

Nency Dhaduk's colleagues are Md Zahid Hasan, Chidera Williams, Evgheny Kalkutin, Abdellah Belaid, Shekinah Kaysel Arguilla, Yevhenii Martyniuk, Ali Muhammad.

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