Neng Yang Email & Phone Number

Lincoln, Rhode Island, United States

As a Business Intelligence Analyst , I am responsible for gathering, analyzing, and interpreting data to help the businesses make strategic decisions. Some job duties I do include:-Gathering and interpreting data: I collect data from various sources and interpret it to identify patterns and trends that can be used to make informed decisions.-Developing and implementing analytical tools: I develop analytical tools and models to help make sense of complex data sets. These tools includes… Show more As a Business Intelligence Analyst , I am responsible for gathering, analyzing, and interpreting data to help the businesses make strategic decisions. Some job duties I do include:-Gathering and interpreting data: I collect data from various sources and interpret it to identify patterns and trends that can be used to make informed decisions.-Developing and implementing analytical tools: I develop analytical tools and models to help make sense of complex data sets. These tools includes dashboards, reports, and other visualization techniques.-Identifying opportunities and challenges: I identify opportunities and challenges by analyzing data and providing insights to key stakeholders. This information helps the business to make more informed decisions.-Creating reports and presentations: I create reports and presentations that provide insights into business performance and which is then used to inform decision-making.-Collaborating with cross-functional teams: I work with cross-functional teams to identify business needs, gather requirements, and develop solutions.-Staying up-to-date with industry trends: I stay up-to-date with industry trends and best practices to ensure that the business is using the most effective data analysis techniques. Show less

Lincoln, Ri

-Provide support by utilizing appropriate ITSM tool, resources and acquired knowledge of software, hardware, and network-Troubleshoot and resolve technical problems as they occur-Utilize CyberArk for administrative access to add and remove computers and users from domains-Worked with Office 365 and MFA through Microsoft Authenticator and Safenet Mobilepass+ to work with Microsoft Azure-Manage IT Operations through BMC Remedy ticket management system-Uninstall/Reinstall… Show more -Provide support by utilizing appropriate ITSM tool, resources and acquired knowledge of software, hardware, and network-Troubleshoot and resolve technical problems as they occur-Utilize CyberArk for administrative access to add and remove computers and users from domains-Worked with Office 365 and MFA through Microsoft Authenticator and Safenet Mobilepass+ to work with Microsoft Azure-Manage IT Operations through BMC Remedy ticket management system-Uninstall/Reinstall software and hardware-Enable/Disable/Add Active Directory accounts and computers-Work in cloud technology applications from VMware to Workspot Show less

North Kingstown, Rhode Island

-Facilitated workflow strategies and operations with Logistics Companies to reach goals with Vendors. -Tested and replaced technical devices as needed for operation. -Worked on a reporting/case management system in Aviation and Trucking routes. -Trained new hires and managed a 24/7 admin team.-Used Data reporting and analytic softwares to enter and update data in live time-Managed logistics systems with 3rd party companies for on-time routing

Providence, Rhode Island Area

- Plan and organize community events- Conduct events in a timely manner- Help to publicize events (public relations) - Mentoring-partnership with other organizations -host meetings and debrief

Multicultural Student Services Center

- Manage the MSSC website- Provide technical support for the building- Setup electronics from computers to projectors, printers, and A/V- Systems Security, monitor computer usage and do software/hardware installations/programming- Created an online data input and analysis, data management - Other tasks performed are as followed:• Manage WordPress website • Archival/ system monitoring• Office work/ telephony • Website developer/ designer • Data Entry

Providence, Rhode Island Area

- Worked seaonally (Summers)- Counseled students- Created engaging environments and activities for students to learn - Planned field trips as well as activities which help with developing and retaining students' Science, Technology, Engineering, Arts, and Math skills - Made sure camp was a positive environment for kids to have fun and play

University Of Rhode Island, Kingston Area

Corps MemberJumpstartSeptember 2012 – May 2013 (9 months)Providence, Rhode Island Area- Worked on a team designed to ensure that every child in America enters school prepared to succeed- Formed lesson plans to ensure goals were reached- Assisted 20 students ages 4-5 to read, write, and build cognitive learning skills and personal skills- Learned self management while working under pressure, to think outside the box, as well as developed people skills.