Senior Manager
Current• Lead 9 System and network Service Rep. and ensure resource and skill sets are moving toward the primary objective to provide high quality service for STI accounts.• Lead team members to customer service, improve service quality, business development, client relationship management.• Lead Technical Service team to consistently achieve and exceed given targets • Develop and oversee engineer plans to advance Technical Service teams' knowledge, Technical skills target objectives to… Show more • Lead 9 System and network Service Rep. and ensure resource and skill sets are moving toward the primary objective to provide high quality service for STI accounts.• Lead team members to customer service, improve service quality, business development, client relationship management.• Lead Technical Service team to consistently achieve and exceed given targets • Develop and oversee engineer plans to advance Technical Service teams' knowledge, Technical skills target objectives to maintain, optimize and service satisfaction with clients.• Develops new solution package and professional services related to Cloud Solution, HCI platform, Storage & DR, Management Solution, Backup Solution, Network Solution, Security Solution, AI Solution. Show less