Andrew Neo Mabuse

Andrew Neo Mabuse Email and Phone Number

Over 16 years’ experience in Business Continuity | MBCI | ISO 22301 Senior Lead Implementer | PECB Certified Trainer @ YBS
barnsley, united kingdom
Andrew Neo Mabuse's Location
City of Johannesburg, Gauteng, South Africa, South Africa
About Andrew Neo Mabuse

From 2006 to 2013, Neo led African Bank’s BCM Programme for specialised Business Units such as Group Finance and Group Treasury (South African Reserve Bank (SARB) requirements). He facilitated and coordinated annual Business and ICT Continuity exercises and tests, and facilitated the transitioning of relevant ICT services to meet the bank’s Business Continuity (BC) requirements.In 2013, after joining PricewaterhouseCoopers (PwC), Neo would go on to servicing a variety of PwC’s clients spanning a variety of sectors and industries. He left the employ of PwC in 2018 to become an Independent Contractor.He now services clients of multiple organisations such as PwC, Adept Advisory and PKF (VGA) Advisory Services (Pty) Ltd. Thus, to date Neo has over 10 000 Continuing Professional Development (CPD) hours in the BCM discipline.Since 2006, Neo has carried out the following types of BCM work – either as a Subject Matter Expert (SME) or Workstream Leader or Manager):*Training - facilitating various types of professional BCM training (including ISO 22301 Lead Implementer training) to personnel in varying employment grades, including Top Management;*Development and establishment – assisting clients to define, develop and establish a BCM Programme and / or ICT Readiness for Business Continuity (IRBC) Programme for their business;*Maturity / Gap Assessment – Internal Audit’s Review & Self-Assessment of a business’ existing BCM and / or IRBC Programme based on interviews, observations made in relation to documentation and Maturity Self-Assessment Questionnaires (and other resources) that are in line with relevant leading practice standards;*Exercise Observation – Audit’s function of attending (in the capacity of an Independent Observer) an organisation’s BC exercise or test in order to make observations and report on maturity of the exercising processes against relevant leading practice standards. Thus providing an Independent Review of a client’s BCM and / or IRBC exercise; and enabling future enhancements by providing relevant recommendations thus enabling an improved King IV disclosure; and*BC Exercise Facilitation – facilitating various types of BCM and / or IRBC Exercises (including live simulation exercises).Other areas of expertise include ICT Governance, Risk & Compliance (GRC); ICT Service Level Management; ICT Service and Business Process Automation, ICT Architecture and Project Management.

Andrew Neo Mabuse's Current Company Details
YBS

Ybs

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Over 16 years’ experience in Business Continuity | MBCI | ISO 22301 Senior Lead Implementer | PECB Certified Trainer
barnsley, united kingdom
Website:
ybs-ltd.com
Employees:
53
Andrew Neo Mabuse Work Experience Details
  • Ybs
    Independent Business Consultant
    Ybs Sep 2018 - Present
    City Of Johannesburg, Gauteng, South Africa
    • Facilitated ISO22301 training; equipping clients with vital preparedness skills;• Established robust Business Continuity Management (BCM) and Information & Communication Technology Readiness for Business Continuity (IRBC) Programmes, ensuring regulatory compliance and recovery capability;• Led maturity and gap assessments, employing comprehensive methodologies for BCM and IRBC evaluation;• As an independent observer, provided assurance over organisations' capabilities, aiding compliance and fostering continual improvement;• Roles extended to Business Development & Management (BDM), Transition Management, and overall support for Organisational Resilience efforts; and• Dynamic contributions that reflect a journey marked by quality in training, Programme establishment, assessment, validation and strategic organisational support.Clients included: Telesure Investment Holdings, Trans-Caledon Tunnel Authority (TCTA), Blake Holdings, MTN, etc.
  • Pwc South Africa
    Manager: Business Continuity Management (Bcm) Specialist
    Pwc South Africa Jul 2013 - Sep 2018
    Johannesburg, Gauteng, South Africa
    Assisted clients to ensure the resilience and continuity of their organisations in the face of potential disruptions. It involved implementing and maintaining a robust Business Continuity Management System (BCMS) according to ISO 22301. This included Risk Assessments, BIAs, designing appropriate continuity solutions, developing comprehensive BCPs and reviewing the BCM arrangements.Simultaneously, as per ISO 22398, planning, executing, and improving exercise projects within an exercise program to test the effectiveness of the BCMS. Followed leading practice guidelines to enhance the clients’ preparedness and response capabilities.Overarching goal was to enable clients to effectively navigate disruptions, minimize downtime and swiftly recover normal operations through a well-tested and continually improved BC Framework.Provided the following types of BCM services:• Exercise and Test Observation (as done by an independent of observer) – for assurance over an organisation’s BC capability;• BC Exercise and IRBC Test Facilitation – facilitating various types of BC exercises and IRBC tests;• Development and establishment – assisted clients to define, develop and establish a BCM Programme and an IRBC Programme;• Training - facilitating various types of professional BCM training; and• Maturity / Gap Assessment – External or Internal Audit’s Review & Self-Assessment of an organisation’s existing BCM and IRBC Programme (which involved questionnaire-based interviews, documentation reviews, process assessments and reporting).Clients included: Financial Intelligence Centre (FIC), Johannesburg Stock Exchange (JSE) - (Market-facing), Basil Read, The Department of Trade, Industry and Competition (dtic), Debmarine Namibia (De Beers), East Rand Water Care Company (ERWAT, National Research Foundation (NRF), Brand South African (SA), etc.
  • African Bank
    Ict Applications Support Specialist
    African Bank Sep 2005 - Jun 2013
    Midrand, Gauteng, South Africa
    Combination of the typical responsibilities entailed in Service Level Management, Information Technology (IT) Business Analysis (BA), Business Process Management (BPM), BCM Programme Management and IRBC Management. Also supported IT Governance Risk & Compliance (GRC) by facilitating the establishment of ICT solutions and risk controls to resolve relevant non-compliance findings. Key milestones included the establishment of the Automated Access Management (AAM) solution, the Automated Password Rest (APR) solution and the Asset Tracking Register (ATR). Also involved in setting up a Call Centre which resulted in R 130m of business within its first 3 months.The role involved the following:• Incident Management (large-scale service disruptions management and recovery) • Service Request Fulfilment (as part of Transition Management) • Problem Management • Hardware and Software Inventory Management • Collaboration and communication • Service Continuity • BPM, Business Analysis and Service Integration• GRC
  • African Bank
    It Service Desk Support Technician
    African Bank Dec 2004 - Sep 2005
    Midrand, Johannesburg
    • Managing, prioritising and documenting incoming queries and tickets. • Resolving technical issues quickly and efficiently.• Installing and configuring software and meeting end-user needs.• Escalating any serious problems to relevant departments and teams.• Ensuring optimal network performance.• Performing system updates, tests and maintenance to avoid service interruptions.• Analysing IT incident reports and queries. Identifying any trends in order to make recommendations for changes and to prevent future problems.• Producing user manuals and guidance for End-Users.
  • Absa
    It Service Desk Support Technician
    Absa Apr 2003 - Dec 2004
    Woodmead, Johannesburg
    Incident and Problem Management (ITIL) for all IT services including the core front-end and back-end systems
  • Arivia.Kom
    Network Support Technician - Eskom
    Arivia.Kom Apr 2003 - Dec 2003
    Klerksdorp Area, South Africa
    LAN Support Consultancy for the Eskom Klerksdorp branch
  • Primadata Technologies
    Junior Network Support Technician
    Primadata Technologies Jan 2002 - Aug 2002
    Bryanston, Johannesburg
    Assisted in network support activities, contributing to incident management and resolution.
  • Cell C
    Contact Center Agent
    Cell C Jul 2001 - Jan 2002
    Johannesburg, Gauteng, South Africa
    • Managed large amounts of inbound and outbound calls in a timely manner.• Followed communication scripts when handling different topics.• Identified customers’ needs, clarify information, research every issue and provide solutions, and alternatives.• Seized opportunities to upsell products when they arise.• Built sustainable relationships and engage customers by going the extra mile.• Kept records of all conversations in the Call Centre database in a comprehensible way.• Frequently attended educational seminars to improve knowledge and performance level.• Met personal / team qualitative and quantitative targets.• Developed communication and problem-solving skills in a fast-paced environment.
  • Standard Bank Group
    Operations Consultant - Bluebean.Com
    Standard Bank Group Jan 2001 - Jul 2001
    Johannesburg Area, South Africa
    • Attended queries and incidents pertaining to customers’ bluebean.com credit card and relevant service offerings.• Reviewed processes and procedures to identify inefficiencies or possible improvements.• Coordinated office activities such as arranging meetings, maintaining records, responding to phone calls and handling mail.• Providing support to staff members by answering questions or resolving issues.

Andrew Neo Mabuse Education Details

Frequently Asked Questions about Andrew Neo Mabuse

What company does Andrew Neo Mabuse work for?

Andrew Neo Mabuse works for Ybs

What is Andrew Neo Mabuse's role at the current company?

Andrew Neo Mabuse's current role is Over 16 years’ experience in Business Continuity | MBCI | ISO 22301 Senior Lead Implementer | PECB Certified Trainer.

What schools did Andrew Neo Mabuse attend?

Andrew Neo Mabuse attended Varsity College, Varsity College, Hoerskool Bekker, Pele-Ya-Pele.

Who are Andrew Neo Mabuse's colleagues?

Andrew Neo Mabuse's colleagues are Di Briggs-De Beere, Gemma Brearley, Bernadette Spence, Aliyu Danjuma, Richard Hindmarch, Michael Ijeh. Mba, Mark Mahan.

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