Buying Parts from Local and International SuppliersQuoting clients Assisting face to face Clients and Existing customersProspecting

Customer Service and Technical Support Assist clients with General Information on Afrihost Products Assist with client signups through the Afrihost website Device Configuration- Configure Routers, Mobile Devices and other devices sold by Afrihost Assist clients with Afrihost Service Provisioning- Keeping Clients Updated on Order Progress Fault Finding- Troubleshooting all Afrihost Services, including ADSL, Fibre, Mobile Data, Hosting, Email Fault Logging

Receiving official orders or confirmation of orders on official company confirmation documents.Write every order in the Internal Order Enquiry book for Production Manager to give an acceptable date and sign the order as confirmation that he will manufacture the material.As soon as the Internal Order Enquiry book is received back the customer will be phoned/email and informed of the delivery date.Sales representative must double check the application of the material and all other requirements with customer to ensure that the correct info is given to the Production Manager.All prices must be check and the correct kg must be worked out before the order is loaded on the system.Loading order on Pastel (Double check info).New orders should be double checked and signed by the Internal Sales Supervisor before forwarding them to the Planning Coordinator.The production copy of the order plus a copy of the original order must be given to the Planning Coordinator as soon as the order is loaded and checked.The Planning Coordinator hands a copy of the daily dispatch to the sales team.Each sales person needs to check and mark the urgent customer orders that need to be dispatched.If the customer has a problem with supplied material the Representative in that area must go and investigate. Internal Sales representative must provide Rep with a CC number.A complaint register form must be filled in by the Rep and mailed to the Internal Sales representative.Internal sales representative must initiate complaint form as per customer complaint procedureInternal sales representative must keep a copy of the complaint.All details must clearly be specified on the quotation. Make sure that the reference number is clearly visible.

Provide accounting and clerical support to the accounting department.Type accurately, prepare and maintain accounting documents and records.Prepare bank deposits, general ledger postings and statements.Reconcile accounts in a timely manner.Daily enter key data of financial transactions in database.Provide assistance and support to company personnel.Research, track and restore accounting or documentation problems and discrepancies.Inform management and compile reports/summaries on activity areas.Function in accordance with established standards, procedures and applicable laws.Constantly update job knowledge.Monthly Bank Recon Monthly SARS ReturnsCIPC AR Updates Office Administration

Identifies market potential by qualifying accounts.Initiates sales process by scheduling appointments; making initial presentation; understanding account requirements.Closes sales by building rapport with potential account; explaining product and service capabilities; overcoming objections; preparing contracts.Expands sales in existing accounts by introducing new products and services; developing new applications.Contributes information to market strategy by monitoring competitive products and reactions from accounts.Recommends new products and services by evaluating current product results; identifying needs to be filled.Updates job knowledge by participating in educational opportunities.Accomplishes marketing and organization mission by completing related results as needed.Presentations and Exhibitions attending Cold Calling