With a solid foundation in customer service and a recent tenure as a Customer Service Agent at Teleperformance, my core competencies lie in delivering exceptional customer support and managing complex customer inquiries. My skill set is further enhanced by a JAVA certification from the Software Development Academy, equipping me with technical acumen that complements my customer-focused approach.During my time at Teleperformance and as a Technician Manager at North Wind, I honed my ability to not only coordinate maintenance operations effectively but also foster robust communication between customers and technicians. My commitment to excellence and my ability to leverage advertising skills ensure that I contribute to the team by enhancing customer satisfaction and streamlining service delivery. The diverse experiences I bring to the table underscore my dedication to aligning with an organization's culture and values, and my motivation to drive success through collaborative effort.