Norma-Erin Au Email & Phone Number

Kirkland, WA, US

Issaquah, Washington, United States

- Review, audit and process contract invoicing for facilities. - Work with vendors and ensure terms are met and relay any issues that may cause variances with monthly billing.- Monitor and manage FFE requests via Facilities Web Help Desk. Provide excellent customer service to clients and address any concerns or needs.- Coordinate with libraries and vendors.

- Review and audit incoming commissions payments received daily from vendors and ensure payments adhere to contracts, report on any discrepancies.- Deliver customer service to the Buying Department, Member Services, and Executive team via verbal and written communication to coordinate information, changes, and to resolve outstanding accounting issues..

Seattle, Washington, United States

- Head trainer for all community Department Managers and their staff – provided direct training on accounts payable and budget reporting procedures. - Developed a new instruction curriculum with the corporate Training Department for the company to introduce improved scalability and efficiency of community enablement. - Implemented new Accounts Receivable.

Seattle, Washington, United States

- Trainer for new Staff Accountants on all Accounts Payable processes, coached on use of company accounting software.- Processed weekly AP and vendor set up, and audit for accuracy.- Reporting to government agencies which included state and local sales taxes, property taxes, 1099 and unclaimed property reporting.- Prepared bank reconciliations and ensured.

Seattle, WA

- Conducted candidate screenings and first round interviews for potential new employees for staff level roles for both company and CEO's family business. - Assisted and Implemented and trained staff on new procedures to streamline accounts payables, purchase orders and approval systems to online.- Maintained professional relationships with tenants.

Greater Seattle Area

- Developed and implemented training to 15 staff members on AppFolio, building security, utility systems and 3rd party billing. - Created & established templates for mapping expense allocations among multiple properties.- Reviewed invoices for accuracy, determined appropriate allocations, GL coding and resolved discrepancies. - Reviewed AR and applied.

Greater Seattle Area

- Responsible for talent acquisition processes for various staff level roles including job postings, candidate screening and assessment for real estate company and CEO's ranch/household.- Managed and maintained day to day operations of the office, including implementation of time-saving measures.- Interfaced with colleagues, clients, tenants and vendors to.

Greater Seattle Area

Committed to building/sustaining healthy, safe and varied uses for the park through local neighborhood and city coordination. Facilitate monthly meetings, fundraise, solicit sponsorships. Plan and administer annual July 4th Community event serving over 500 people each year.

Capitol Hill

- Met with prospective renters and took them tours of the vacant units that were of interest to them.- Conducted credit checks and other background tasks to qualify potential renters.- Collected application fees, security deposits and rent payments.- Coordinated property maintenance and conducted move-in and move-out walk through with tenants.- Followed up.

- Provided assistance to Sellers using the US platform under Amazon's Technical Account Management (TAM) team.- Responsible for providing day-to-day, real time operational support and driving problem resolution.- Represented Amazon by managing technical inquiries from sellers and third-party solution providers that - requested help in using Amazon.

Research the art industry and events for clients of Orange County.Feature writing and accurate data entry for Actionable Entertainment Content.Excellence in building positive relationships with clients and team members.Project management including editing.Handle multiple projects involving work in Microsoft Office programs.Work independently and in an.

Used analytical and financial skills to assist fiscal specialist of the Physiology Department. Managed and tracked budgets, reviewed Budget Activity Reports, processed purchase orders, in addition to other administrative tasks.

Provided support through companionship and guidance to guests to perform social skills.