Nerissa Arviana Email and Phone Number

- Collected, organized, and stored all documents related to project schedules, project plans, progress reports, and other documents for project purposes, while ensuring they were easily accessible to the project team.- Supported coordination among project team members by organizing meetings, scheduling, and reporting on each meeting.- Provided administrative support in project planning and execution, monitoring and controlling all the project team to ensure the project timeline was on track.- Liaised between the project team and the client, ensuring good communication and that client needs are fulfilled.

- Succeeded exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols- Identified customer needs to capitalize on the business referral opportunities, provide information of company's products also built a sustainable relationships and trust with customer- Handled customer complaints, provide appropriate solutions and alternatives within the time limits ans follow up to ensure resolution- Performed administrative task such as archived all of daily transaction documents, verified operational cost invoices and created a submission for operational expenses and cost reimbursement on SAP, managed customer loan documents in an organized, efficient,and secure manner, coordinated with marketing team related to bookkeeping of loan installments and settlement.

- Responsible for received all of daily company payment orders and ensured the completeness of invoice documents are valid and verified- Archived & recapitulate >500 of company financial transaction documents on Microsoft Excel- Ensured the completeness of tax invoices on financial transaction documents to be copied and submitted to the Tax team- Arranged and organized all financial transaction documents based on the time sequence to facilitate the audit process

- Created financial and business budgeting plans to each element within Telkom University - Fully responsible for all financial transaction, income, expenses and organized transaction evidence properly- Managed financial accountability report, by doing bookkeeping and financial report for 5 work programs efficiently for 6 months

- Created a cost budget and coordinated with 5 divisions about their funding needs- Managed the income, expenses and record all financial transactions by doing bookkeeping and financial report- Successfully made the right decisions in determining financial priorities for the success of the event