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@moreland.vic.gov.au
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Nerissa Murphy is listed as Director Website Content and Governance at ACCC, a with 879 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at moreland.vic.gov.au and a matched LinkedIn profile for Nerissa Murphy.
Nerissa Murphy previously worked as Digital Content Manager at Accc and Program Specialist (Digital and User Experience) at Comcare. Nerissa Murphy holds Diploma In Project Management, Project Management from Monarch Institute.
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A team and project leader with user experience, content design and website governance expertise.More than 15 years of experience managing website and content teams and digital projects.Relationship focused with a track record in designing and managing projects and teams to improve content, functionality and governance processes, from concept to production. This experience is backed by project management and digital qualifications.Outstanding organisation skills and ability to work with partners and stakeholders, as well as an ability to grasp new concepts and write clear and engaging content.
Listed skills include Web Content Management, Stakeholder Engagement, Policy, Public Relations, and 21 others.
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A career timeline built from the work history available for this profile.
Melbourne, Victoria, Australia
Appointed to the role in an ongoing capacity in July 2024.Director of the content design. website governance and management, and publishing function.Identify improvements and manage projects, working with stakeholders and a digital team of content, publishing and experience experts.
Melbourne, Victoria, Australia
- Manage a team of content designers and publishers- Responsible for website content strategy and website management- Successfully managed the website content project that resulted in consumer and business content being completely redesigned and restructured to meet user needs- Developed governance processes and standards to effectively manage and improve websites and content- Acting Director on several occasions
Melbourne, Victoria, Australia
A part of the digital team working on Comcare’s new online forms. Responsible for user experience and form content.
Melbourne, Victoria, Australia
Successfully project managed the delivery of the new Comcare website delivered to meet user needs - achieved on schedule and within budget. Coordinated the review of website content, new information architecture, site function and design, and user and readability testing. After successful delivery, the project and contract were extended for an additional year to project manage redevelopment of the Seacare Authority and SRCC websites, new workflow system, as well as a suite of other improvements. All delivered on schedule, to budget and meeting scope.Strong stakeholder management track record. Provide strategic content advice and support to teams. Work closely with developers and designers on functional requirements and needs.
Melbourne, Australia
Assisting in the delivery of a new website by providing content advice and working with teams on writing and editing content.
Moreland City Council
Project managed all website redevelopments, from full site to improvement projects Managed the content and the front-end experience of the website and service portal.From initiation to finalisation, successfully project managed the delivery of two new responsive Council websites - Active Moreland activemoreland.com.au in 2019 and Business Moreland businessmoreland.com.au in 2018. This included site specification liaison with designers and developers, user testing, CMS site setup, content and stakeholder management.Managed the front-end experience of the Council digital services portal eservices.moreland.vic.gov.au, including forms, content, messaging, and linking with content in the main website. Working in small project teams, progressively added online forms for Council processes - applications, payments, bookings and customer requests. This site is used as a benchmark by many other Councils.Effectively managed and improved Council’s website content, in a multi-service local government environment with processes, policies and legislation which are never straight forward. This has required nurturing solid relationships and trust with staff, a strong service approach, and balancing internal requirements with the needs of the user through discussion and negotiation. Working with an internal team, designed and implemented a new intranet site in 2017, to provide a platform for staff to interact, collaborate and access reliable, easy-to-find content. Staff use of their intranet site has more than doubled since going live.Project managed the redesign of the corporate website moreland.vic.gov.au in 2014. While this site is now due for redevelopment, the project saw the successful implementation of a new CMS across Council and better content, search and functionality, such as mapping, waste calendars and park search which has resulted in significantly more visits.
Timor-Leste
Took a year's leave to live and work in Timor-Leste (East Timor).Project managed the review and redesign of the Ministry of Finance website, including a new interface design, writing content, and specifying and testing new functionality. Provided UX advice and testing of the country’s Transparency Portal.Implemented a nation-wide program to communicate the results of the country’s Census. Consulting with Statistics staff, created an easy to understand, infographic-based publication for each of the country’s 400 villages, which was used by government and communities to prioritise development.
Moreland City Council
Wrote and edited content for the Council website and intranet, working with business units to develop content and online tools to promote services and events.Researched and developed Council website policies, adopted in 2007.Developed the Council writing style guide, improving online content and forming the basis of web writing and accessibility training program for web editors and managers.
Moreland City Council
Project managed Council's highly successful Community Directory (2002 and 2005 editions), promoting services and facilities in the area, receiving an internal award.Planned and coordinated the first redesign of the Council website in 2000, increasing use by 65 per cent compared with 15 per cent for the preceding period.
Other employees you can reach at accc.gov.au. View company contacts for 879 employees →
Rebekah Fullard
Colleague at AcccClayton, Victoria, Australia
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Alicia Neville
Colleague at AcccGreater Sydney Area, Australia
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Charlotte Brader
Colleague at AcccMelbourne, Victoria, Australia
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Renee Evans
Colleague at AcccAdelaide, South Australia, Australia
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Peter Maybury
Colleague at AcccCanberra, Australian Capital Territory, Australia
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Eugene Henry
Colleague at AcccGreater Melbourne Area, Australia
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Sarbrinder Dhaliwal
Colleague at AcccSydney, New South Wales, Australia
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Joel Cable
Colleague at AcccCanberra, Australian Capital Territory, Australia
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Amanda Teow
Colleague at AcccGreater Melbourne Area, Australia
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Sarah Mcdonald
Colleague at AcccCanberra, Australian Capital Territory, Australia
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The course included study of website communication and user experience, information architecture, website design principles and knowledge.
The course included units in communications theory, writing, communication strategy, research and evaluation, and law.
Honours degree included units in urban planning, sociology, economics, transport, history, statistics, urban design, and environmental.
The course included study of tourism, ecotourism, cultural tourism and events management.
Quick answers generated from the profile data available on this page.
Nerissa Murphy works for ACCC.
Nerissa Murphy is listed as Director Website Content and Governance at ACCC.
AeroLeads has found 1 work email signal at @moreland.vic.gov.au for Nerissa Murphy at ACCC.
Nerissa Murphy is based in Melbourne, Victoria, Australia while working with ACCC.
Nerissa Murphy has worked for Accc, Comcare, Moreland City Council, and Government Of Timor-Leste.
Nerissa Murphy's colleagues at ACCC include Rebekah Fullard, Alicia Neville, Charlotte Brader, Renee Evans, and Peter Maybury.
You can use AeroLeads to view verified contact signals for Nerissa Murphy at ACCC, including work email, phone, and LinkedIn data when available.
Nerissa Murphy holds Diploma In Project Management, Project Management from Monarch Institute.
Nerissa Murphy is listed with skills including Web Content Management, Stakeholder Engagement, Policy, Public Relations, Social Media, Community Engagement, Project Management, and Strategic Communications.
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