Nerissa Weeks, Mph Email & Phone Number

Senior project manager for Infor Data Conversion Services (formally Albanero)

Anywhere I Want To Be

Project Manager/ Business Analyst: SDGE, BAT, Arc Xp, Meckley• Coordination and management of AWS projects within set timelines and budget across many business sectors• Set deadlines, assign responsibilities and monitor and summarize project progress for key stakeholders• Create requirements documentation• Prepare stakeholder reports• Development and execution of detailed test plansScrum Master: Autodesk • Lead scrum ceremonies for development teams throughout project lifecycles.• Supported three engineering teams through a companywide reorganization transitioning them from agile to scrum process lifecycle.• Educated engineering managers on scrum methodology and processes to reduce engineer burnout and increase moral and retention.• Coached engineering managers on methods of conflict resolution and organizational psychology to eliminate conflict on teams.

Greater San Diego Area

⦁ Manage clients' ACA reporting packages ensuring accurate and timely submissions of 1094Cs and 1095Cs.Monitor and report project trends and provide weekly summaries.⦁ Develop requirements documentation and configure systems based on client requirements.⦁ Create test plans and test system changes and enhancements to ensure completeness and accuracy. ⦁ Work closely with developers, ensuring project requirements/requests for changes are understood and within standards. ⦁ Research issues and cases to determine root cause and provide impact analysis for ongoing issues, changes, and requests for new functionality.⦁ Assist PM with development of Project Plan for open enrollment and significant change orders.⦁ Provide training for client on large-scale change orders to client, BOC and Service Center.

Greater San Diego Area

⦁ Identify continuous improvement opportunities, launch projects and manage projects to completion.⦁ Monitor and report project trends and provide weekly summaries.⦁ Support internal consulting “deep dives” related to business or corporate performance issues, including the evaluation of current processes’ associated controls effectiveness and the delivery of fact-based recommendations.⦁ Provide analysis and insight into targeted areas for process improvement.⦁ Develop system specifications, process flow diagrams and technical requirements documentation.⦁ Develop and maintain strong relationships with stakeholders and counterparties while holding them accountable to deliverables and deadlines.⦁ Run SQL queries and develop reports as needed for analysis.⦁ Conduct monthly cost management review and research and report on deviations and trends to CEO.

Optum Insight

⦁ Manage at-risk client accounts, developing improvement plans to mitigate losses.⦁ Travel to client sites and present solutions to CAC product issues.⦁ Learn new product functionality; develop technical and functional documentation and train clients and staff on product usage.⦁ Develop and document new protocol for application solution processes.⦁ Analyze and improve product data interactions to achieve optimal software performance. ⦁ Manage client format changes ensuring minimized disruption to revenue cycle. ⦁ Manage hospital clients’ transitions to support and interface changes.⦁ Investigate system alerts and provide solutions to technical errors ⦁ Oversee enhancement projects to increase product productivity⦁ Train new employees in job requirements

San Diego, Ca

⦁ Increased territory revenue by more than 40% each year, consistently surpassing colleagues in sales achievement. ⦁ Earned and managed contracts for multimillion dollar projects to implement large scale adoptions of products and services, overseeing plans from conception to completion.⦁ Developed partnerships with third party funders to increase revenue. ⦁ Worked with clients on grant proposals developing project plans that adhered to state laws and regulations concerning funds usage. ⦁ Responded to RFPs and bid solicitations; creating and submitting winning proposals to enhance territory revenue growth. ⦁ Traveled to national conferences and school sites to present programs and deepen relationships with educators in my region.⦁ Worked with top-level executives at state and local Departments of Health and Education and school districts to maintain public relations in 11 states.⦁ Analyzed territory markets, and developed and implemented marketing strategies and campaigns to increase revenue. ⦁ Researched new funding opportunities for organizations interested in our products and assisted in the development of winning grant applications. ⦁ Educated sales staff on various sales and networking strategies to increase revenue in their territories.

⦁ Targeted small business owners and decision makers to convert prospects into clients. ⦁ Developed effective marketing tools to generate additional business. ⦁ Examined businesses’ current payroll and human resource systems and identified cost effective solutions.⦁ Worked on a professional level with Bankers, CPA’s and Accountants to give referrals and generate leads. ⦁ Trained bankers to prospect effectively and reported their progress to branch managers. ⦁ Cross-sold additional services to an existing base of clients. ⦁ Used sales database to manage territory leads. ⦁ Analyzed business trends to accurately forecast expected sales and created reports documenting predictions.

Master Of Public Health (Mph), Public Health Education And Promotion

Specialized in program development, implementation, and evaluation

B.A ., Political Science