I am currently working as a Senior Service Delivery Analyst at Vera Solutions. Vera Solutions is a social enterprise and Certified B Corporation® providing cloud and mobile solutions that help social sector organizations better track their impact, streamline their operations, and create feedback loops that put data in the hands of those who need it. Learn more at www.verasolutions.org.Common Tasks on Managed Services Engagements:* Play the role of a Primary analyst on Managed Services engagements. * Developing and/or maintaining system documentation * Performing configurations, building reports and dashboards, etc.* Lead meetings with clients.* Delivering client Training.* Guide and backstop the secondary analyst on their tasks.

As a Consultant I manage a wide range of projects and tasks. Common Tasks in Discovery, Alignment & Design Projects:* Being staffed as a Salesforce/Amp Impact Analyst on client projects* Supporting the Solutions Architect and Project Manager with preparation for the Discovery workshops* Taking and organizing notes throughout meetings and workshops* Configuring system prototypes and demos for use during discovery sessions* Developing and maintaining all discovery/system requirements documentation (user stories, diagrams, etc.)* Supporting the Solutions Architect with drafting the Design documentation (field map, automation design, release plans, etc.)Common Tasks in Implementation Projects:* Configuring the full system (as per the agreed scope in the SOW) and making configuration updates based on UAT feedback* Developing and/or maintaining system documentation (field map, automation matrix, security & sharing model release plans, deployment logs, testing plan, specifications for development work etc.)* Performing data migration tasks such as preparing data migration templates, supporting clients filling out data migration templates, and mass uploading data* Supporting clients during User Acceptance Testing* Delivering client TrainingI also mentor junior team members, which is a passion of mine I recently discovered

Shaping the policy and advocacy work for all vulnerable health communities in South Africa with a special focus on Haemophilia

Responsible for the management of the forgood nonprofit ecosystem of 450+ organisations. This includes business process creation, compliance strategy, quality control, data management, training, education, communications and digital engagement. In addition, this team collaborates with marketing and digital advertising to build the forgood brand and engage our community across multiple channels.I also fulfill a tech support role and as such am familiar with SQL and basic HTML. I have vast experiencing in logging tech tickets via Github and assisting Developers with fixing.Forgood is the largest volunteering platform in South Africa, responsible for connecting over 100 volunteers a week. The nonprofit ecosystem is also exposed to 14 corporate employee volunteering programmes. Forgood connects people who want to make a difference - to the Causes that need their help.

Sourcing, preparing and uploading editorial content (consisting mainly of news photographs) into the Gallo Images Collections.

Working as a photographer, journalist and sub-editor at various daily newspapers, such as Beeld, Nova and Daily Sun

Starting up the Pretoria Bureau's photography department. This entailed taking quality news photographs, writing stories and making contacts with relevant industry figures.