Nero Huang Email & Phone Number

Shanghai, China

Shanghai, China

Transsion Holdings ·Charge of Overseas user operationResponsibilitiesBy leading an overseas team, we managed to build up a complete user operation strategy to recruit, filter, categorize users and apply their abilities to all areas in the circle of products’ life span, such as Case study, A\B Test, Surveys, 1V1 Interviews etc. Meanwhile, by building up.

Shanghai, China

Responsibilities:1.Making video and audio material for the operation of wechat groups.2.Lead a team to make SOPs for different subjects like English, Reading, Math, Art.How I work:--Submit request of making content for consumers based on feedback from sales team.--Make SOPs for sales team, help them to reach KPI. --Upgrade SOPs based on feedback from sales.

Pudong, Shanghai, China

Responsibilities:Make an operation plan for service team and help them to deploy.How I work:--Make a training plan and help tutoring new employees.--Make SOPs for service time and help them to reach KPI.--Assigned to different cities to help local service team deploy operation plan.Essential achievement:Guidance for service team managing.Training system.

Yangpu District, Shanghai, China

Resbonsibilities:1. Manage a content making team & English teaching team to create MVP(Minimun Viable Product).2. Manage a service team to reach KPI.How I work:--Recruit CDs(Content Developers) to create English courses based on existed structure and guidance.--Help teahers' progress on teaching.--Manage a team of 40 to deploy service SOP and improve their.