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Nery E. Castillo is listed as Looking for a career change into HR assistant Customer Care or Sales, Retention, Interpreter, Legal Assistant or Medical,Dental Assistant. based in Puerto El Triunfo, Usulután, El Salvador. AeroLeads shows a matched LinkedIn profile for Nery E. Castillo.
Nery E. Castillo previously worked as Legal Advisor at The Office Gurus and IT Support Specialist at Focus Services. Nery E. Castillo holds Associate'S Degree, English Language And Literature, General, English Teacher from Universidad Capitán General Gerardo Barrios.
The journey through the legal and IT industries has honed my expertise in client advocacy, empathetic communication, and bilingual support. While serving as a Legal Advisor for The Office Gurus, I've applied an acute sense of empathy to understand and assist clients with personal injury cases, ensuring their voices are heard and their needs are meticulously addressed.Competency in both Spanish and English has been instrumental in providing exceptional customer support across various communication channels. My role has encompassed contract retention and the adept handling of sensitive information, reinforcing my commitment to excellence in client service and support.
A career timeline built from the work history available for this profile.
El Salvador
• Provided legal assistance in personal injuries, utilizing bilingual skills in Spanish/English for effective customer support.• Demonstrated active listening and empathy while handling sensitive client information, showcasing strong people and soft skills.• Managed contract retention through voice, chat, and email communication, showcasing knowledge in legal procedures.
El Salvador
• Provided IT support to clients, assisting with cellphone activations, troubleshooting connectivity issues, and supporting chat teams with database information.• Escalated tickets to the correct department for follow-ups and callbacks, including port in/out and creating new accounts, sales, and upgrades.
Usulután, El Salvador
• Managed all aspects of employee recruitment, training, and floral arrangement elaboration at Flores Feliz in Usulután, El Salvador.• Conducted bank deposits, data entry, social media marketing, audits, inventory, and quality control to ensure operational efficiency.
El Salvador
• Provided IT support to clients at Stream Global Services in El Salvador, troubleshooting software issues remotely via LogMeIn application.• Escalated tickets to appropriate departments, managed billing information, and maintained usage database.• Ensured quality control of equipment, handled call flow, and GUI for optimal customer experience.
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Nery E. Castillo is listed as Looking for a career change into HR assistant Customer Care or Sales, Retention, Interpreter, Legal Assistant or Medical,Dental Assistant..
Nery E. Castillo is based in Puerto El Triunfo, Usulután, El Salvador.
Nery E. Castillo has worked for The Office Gurus, Focus Services, Flores Feliz, and Stream Global Services.
You can use AeroLeads to view verified contact signals for Nery E. Castillo, including work email, phone, and LinkedIn data when available.
Nery E. Castillo holds Associate'S Degree, English Language And Literature, General, English Teacher from Universidad Capitán General Gerardo Barrios.
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