Tracy Nesbitt Email & Phone Number

Klamath Falls, Or, Us

Tulelake, Ca

Chelan, Washington

Maintains the store’s books along with managing the store safe, preparing bank deposits, counting check stand tills and monitoring associate work attendance. Manages the front end staff covering breaks and lunches, assisting cashiers with customer issues and finding substitutes for work shifts for staff members calling in sick for the day. Monitors the change dispensers and automated lottery machine maintaining the levels of change and lottery tickets. Controls the supplies for the front end check stands, customer service desk and cash office. Positively handles and resolves customer issues at the front customer service desk. Effectively answers customer and vendor phone calls.

Cashmere, Wa

As a call center agent, we answered all customer calls coming into the bank so we assisted them with range of services including deposit accounts, loans, mortgages, and electronic banking. I helped on average 95 customer calls usually addressing and solving their issues on one call even though the department required us to assist with only 80 calls. We provided an excellent customer experience by listening first and simply explaining our resolutions..

Ketchikan, Alaska

I assisted the Electronic/Digital Banking department supervisors with their responsibilities along with supporting the department associates with their duties as a backup.As a supervisor assistant, I had the following duties: (1) coordinating and planning new services (2) addressing service disruptions (3) auditing general ledger accounts (4) preparing analysis reports (5) producing bank procedure (6) training associates with new applications and procedure (7) testing new services As a backup to all of our department associates, I successfully executed many duties with Online Banking including Mobile and Telephone along with Merchant and Debit Card Services:(1) processed enrollments for all bank services (2) resolved customer issues with all bank services by phone and email (3) update customer profiles for of their bank services (4) issued debit cards and maintained customers profiles with updates (5) assisted merchants with their merchant services issues (6) audited merchant service files

Ketchikan, Ak

I served as a cashier, day stocker and customer service desk representative.

Ocala, Florida

I collaborated with other laborers on food manufacturing lines as a line worker reserving materials for the lines orders as well as maintaining machinery for efficient operations. Additionally, I assisted quality control with testing completed products.

Ocala, Florida Area

I assisted the Spherion staff with preparing required documentation and general supervision verifying talent attendance at the workplace.

Jacksonville, Florida Area

As an associate of Remedy Intelligent Staffing, I represented Remedy at local manufacturing firms as a production associate and machine operator.

Fremont, Oh

January 1996 to April 2011As Customer Service Representative, I served as a Cashier and Salesperson. As an IT Technician, I answered customer phone calls solving and explaining their issues. I also solved our personal and business customer’s hardware, application and network issues with service repairs and visits. I additionally assembled PC computer systems and installed networks for customers. I trained our customers with new applications as well.

Fremont, Oh

I was a cashier, stocker and front office member. I ran daily and weekly store reports for the front office. For the store managers, I assembled and upgraded store equipment. I was often assigned on the over night crew as a cashier and stocker preparing the store for the next business day.

Bachelor Of Business Administration - Bba, Information Systems

Activities and Societies: The Newman Club and Association of System Managers For our course project, myself and a team of students.

High School Diploma, College Preparation