Verint has announced the acquisition of Verba, the industry leading compliance and multimedia recording solutions that extend and strengthen Verint’s market suite with best-in-class recording with market-leading strengths in collaboration recording for unified communications including Skype for Business (SfB), Cisco Jabber, IM, Video etc. Verba has reference-able customer base (spanning SME’s to Large Enterprises) and achieving real benefits from Verba’s innovative recording and compliance solutions.

Business Development, Sales and Presales Support

Offers a full suite of cloud based contact center solution that provides Inbound, Outbound and Blended customer interaction channels such as voice, chat, multi-media and social media which integrate with our clients' existing CRM software such as Salesforce.com and Microsoft Dynamics. This integration provides businesses with a 360 degree view of all customer interactions regardless of the channel chosen by their customers. It also offers next generation inbound Video Call capability.